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Macy's logo

Seasonal Retail Commission Sales Associate - Fine Jewelry, Brea

Macy's

Brea, California, United States of America
Full-Time
Competitive
Hybrid1-2 years of related experience

Job Description

As a Fine Jewelry Sales Colleague, you provide outstanding customer service in our Fine Jewelry and Watch Complex, creating shopping experiences that make every customer feel welcomed, comfortable, and valued. You bring elegance, expertise, and personalized service to every interaction, helping customers find the perfect piece to celebrate life's special moments. With a passion for fine craftsmanship and a deep understanding of precious metals, gemstones, and luxury brands, you demonstrate superior product knowledge to educate and assist customers in selecting items that suit their tastes, preferences, and budgets. You focus on building lasting client relationships through consultative selling, genuine hospitality, and active use of our clientele program. Responsibilities include promoting loyalty and warranty programs, supporting inventory and fulfillment activities, and ensuring the security and presentation of merchandise. Work involves engaging with customers, maintaining a shoppable space, and achieving sales goals.

Required Skills

MANAGEMENTSALES & MARKETINGCUSTOMER SERVICE

Responsibilities

  • Provide outstanding customer service and create welcoming shopping experiences.
  • Educate customers on products, including precious metals, gemstones, and luxury brands.
  • Build lasting client relationships through consultative selling and client programs.
  • Promote loyalty and warranty programs.
  • Support inventory management and merchandise presentation.
  • Achieve sales goals and support special events.
  • Maintain security and presentation of merchandise.
  • Support operational excellence in the department.

Benefits

Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Comprehensive health and wellness coverage
401(k) match
Paid time off and holidays
Career growth and leadership development

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Job Details

Job Type
Full-Time
Workplace Type
Hybrid
Experience Level
1-2 years of related experience
Salary
Competitive
Categories
RETAIL & CUSTOMER SERVICESALES & MARKETING