As a Seasonal Fragrance Sales Support colleague, you'll play a key role in creating a warm, inviting experience in our fragrance department. You'll help maintain a beautifully merchandised, fully stocked space while supporting the sales team behind the scenes and on the floor. Whether you're preparing products, restocking displays, or assisting with transactions, your attention to detail and genuine hospitality ensure every guest feels cared for.
This role blends service and support - anticipating team needs, keeping the space shop-ready, and helping to create magical moments for our customers during the busiest time of year. We're looking for flexible team players who thrive in our fast-paced environment, can juggle multiple tasks, and can work various shifts including nights, weekends, and holidays.
**How our Seasonal Fragrance Sales Support Colleagues spend their day**
- Greet and engage customers, ensuring the sales floor is clean, organized, and prepared.
- Review sales goals, learn about new arrivals and top-selling items, and stay updated on promotions.
- On the floor, focus on customer service by offering a warm welcome, making eye contact, and creating personal conversations.
- Maintain a shoppable space by merchandising, processing damages, updating signs and prices, and supporting merchandise moves.
- Conclude interactions by sharing loyalty program benefits, assisting with customer needs, and ending with a sincere thank you.
- Support each other with honesty, care, and collaboration.
- Strive to improve daily, achieve sales goals, and learn from team members.
**Who You Are**
- Flexible availability, including days, evenings, weekends, and holidays.
- Effective communicator in English.
- Comfortable engaging with customers and colleagues.
- Able to meet daily sales challenges.
- Enjoy meeting people and sharing information.
- Resourceful, adaptable, and able to work independently and in teams.
**Essential Physical Requirements**
- Talking, lifting, constant moving, standing, reaching.
- Standing for at least two hours, lifting at least 25 lbs., stooping, kneeling, crouching, climbing ladders, reaching.
- Good vision, color perception, depth perception, and focus adjustments.
- Use of computers and technology, including cash registers.
**What We Can Offer You**
- Competitive pay with benefits, including health coverage and 401(k) match.
- Paid time off and holidays.
- Opportunities for growth, learning, and leadership.
- Community involvement through resource groups and volunteer opportunities.
- Additional benefits: wage access, merchandise discounts, incentives, employee assistance programs.
**About Us**
- Join Macy's during an exciting time of growth and opportunity.
- Be part of memorable moments, from customer service to operations to creative projects.
**Application Note**
- This description is not exhaustive and may change.
- Macy's is an Equal Opportunity Employer, fostering a diverse work environment.
