As a Seasonal Fragrance Sales Support colleague, you'll play a key role in creating a warm, inviting experience in our fragrance department. You'll help maintain a beautifully merchandised, fully stocked space while supporting the sales team behind the scenes and on the floor. Whether you're preparing products, restocking displays, or assisting with transactions, your attention to detail and genuine hospitality ensure every guest feels cared for. This role blends service and support - anticipating team needs, keeping the space shop-ready, and helping to create magical moments for our customers during the busiest time of year. We're looking for flexible team players who thrive in our fast-paced environment, can juggle multiple tasks, and can work various shifts including nights, weekends and holidays. Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. They review sales goals, learn about new arrivals and top-selling items, and stay up-to-date on current trends and promotions. On the floor, they focus on the customer by offering a warm welcome, making eye contact, and creating friendly, personal conversations. Throughout the day, they maintain a shoppable space by merchandising new receipts, processing damages, testers, and selecting merchandise to return to vendors, updating signs and pricing, and supporting merchandise moves. They also promote the Loyalty program, ensure customer needs are met, and thank customers sincerely. Seasonal colleagues are typically scheduled to work 10-20 hours per week, with hours dependent on business needs and colleague availability. They must have flexible availability, including days, evenings, weekends, and holidays, and be able to understand and communicate effectively in English. Physical requirements include talking, lifting, moving, standing, reaching, and lifting at least 25 lbs. We offer a dynamic, inclusive environment with competitive pay, benefits, health and wellness coverage, a 401(k) match, paid time off, holidays, learning opportunities, and more.
