As a Retail Sales & Recovery Colleague, you're at the heart of creating a welcoming shopping experience through genuine hospitality and keen attention to detail. You help keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is always customer-ready. Your friendly and approachable attitude fosters a warm environment that invites customers to return, while supporting your team in achieving sales goals through consistent, high-quality service.
- Start each day energized and prepared by reviewing goals, new arrivals, top sellers, and promotions.
- Focus on the customer by offering a warm welcome, making eye contact, and creating friendly, personal conversations.
- Maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, and supporting merchandise moves.
- Finish strong by sharing loyalty program benefits, ensuring customers have what they need, and ending with a sincere thank-you.
- Support one another with honesty, care, and collaboration to serve customers and communities better.
- Strive for continuous improvement, pride in work, and achievement of sales goals.
Full-time colleagues are typically scheduled for 30 or more hours per week, while part-time colleagues are scheduled for 12-24 hours per week. Hours depend on business needs and colleague availability.
**Who You Are:**
- Committed to diversity, inclusion, and respect.
- Effective in communication.
- Flexible availability including days, evenings, weekends, and holidays.
- Enjoy meeting people and sharing information.
- Resourceful, adaptable, and a team player.
- Proficient with electronic devices.
**Physical Requirements:**
- Talking, lifting, moving, standing, reaching.
- Standing for at least two hours, lifting at least 25 lbs, stooping, kneeling, crouching, climbing ladders, reaching.
- Close vision, color vision, depth perception, focus adjustment.
- Frequent use of computers and handheld equipment.
**What We Can Offer You:**
- Inclusive environment with competitive pay and benefits.
- Health and wellness coverage, 401(k) match.
- Paid time off and holidays.
- Career growth and leadership development.
- Community engagement through resource groups and volunteer opportunities.
- Merchandise discounts, performance incentives, merit reviews, employee assistance.
**About Us:**
Join Macy's during an exciting time to help create memorable moments and be part of a dynamic team.
**Application call to action:** Join us and help write the next chapter in our story – Apply Today!
