Security Manager

Why join us?

Knoll uses modern design to connect people to their work, their lives, their world. Since 1938, we have been recognized internationally for creating workplace and residential furnishings that inspire, evolve, and endure.

Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of Knoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Knoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

GENERAL PURPOSE

The Security Manager manages an assigned team within the MillerKnoll Security department in order to achieve the operational objectives. The teams or functions are typically but not limited to Patrol, Operations, Retail, International or Technical Systems roles. The Security Managers are responsible for their team's functions, actions and goal achievement. The Security Managers are the front-line communicators with their functional team and the organizational leaders at their assigned locations. As leaders they must possess above average leadership, communication, and organizational skills.

ESSENTIAL FUNCTIONS

• Leads the assigned team through project work as outlined by the annual team chart of work, goals and objectives.
• Becomes extremely familiar with the facilities and occupants in their geographic area including, but not limited to, organizational staff, emergency systems and procedures, utility shut off points, alarm systems, card access systems, and CCTV systems.
• Authors and maintains written protocols and procedures for their assigned function or area.
• Follows up on actions of the team or shift events.
• Effectively communicates the activities and findings of the Security function to the various levels of management in an effective, accurate and timely manner.
• Develops project management plans for new processes or applications to be implemented across the MillerKnoll portfolio.
• Prioritizes work load based upon urgency; able to delegate task.
• Plans and manages multiple tasks, projects, schedules and related budget.
• Identifies and recommends solutions for process improvement and employs solutions based upon systemic thinking.
• Responsible for hiring, on-boarding, training, performance management of team staff.
• Provides expectations, teaching, coaching, encouragement as well as formal performance reviews or discipline as necessary.
• Provides effective leadership of both assigned employees and any contracted services.
• Performs additional responsibilities as requested to achieve business objectives.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

• Bachelor's Degree in Criminal Justice or related field; or equivalent education and experience.
• 5-7 years of experience in a professional role providing leadership or project management skills.

Skills and Abilities

• Strong leadership, listening and conflict resolution skills.
• Adept at resolving conflict within team environment.
• Strong verbal and written communication skills.
• Systemic thinking along with strong computer and software skills required.
• Expert relationship builder at all levels.
• Demonstrated ability to handle multiple assignments simultaneously in time critical situations.
• Demonstrated ability to take initiative, respond to changing priorities and accomplish the goals.
• Demonstrated ability to identify and understand issues and then make appropriate decisions.
• Possess knowledge or background with security technologies.
• Must be capable of presenting a professional demeanor and appearance in all manner of situations and conditions.
• Valid driver's license, good driving record and a reliable means of transportation is required.
• Must be in good physical condition and be able to perform essential functions of the job.
• Must be able to perform all essential functions of the position with or without accommodation.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to perform all essential functions of the position with or without accommodations.

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. Knoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.