Security Manager, Chaifetz Arena

JOB SUMMARY

The Security Manager, Chaifetz Arena is responsible for planning, coordinating, implementing, and leading all security functions for the arena. This includes developing internal coverage plans, coordinating DPS participation in traffic control, recruiting and interviewing staff, and scheduling. This position wears the rank of Lieutenant and is considered part of the department administrative/command team.

PRIMARY JOB RESPONSIBILITIES

• Leads all security operations for Chaifetz Arena to include staff, planning, training, response, and assessment

• Assesses security needs and develop appropriate plans to ensure safety of staff and guests

• Reviews and approves security reports for all staffed events

• Develops and maintains security policies for DPS arena security staffing

• Develops, implements, and manages training program for all DPS arena security staff

• Liaises with arena management, SLU athletics, and other arena vendors or clients in the course of planning and program support

• Regularly communicates status and needs of arena security program to department leadership

• Presents and justifies budget needs related to program requirements

• Assists with research and data analysis during planning for large population events and protests

• Keeps department leadership apprised of best practices in event security

• Makes recommendations for technical security assets specific to the arena

• Directly leads no less than 50% of events occurring at Chaifetz Arena

• Aids the Incident Command Posts or other portions of the Incident Command Structure or Emergency Operations Center

• Performs other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of university based public safety enforcement methods, procedures, and terminology

• Knowledge of university Public Safety best practices

• Ability to implement effective event security practices

• High level skills in using Microsoft Office, Adobe Professional, Records Management Systems, Power DMS or other query software, accreditation compliance software, database software, and other needed software

• Exceptional interpersonal and human relations skills

• Excellent verbal and written communication skills

• Ability to organize and prioritize effectively and handle multiple tasks

• Ability to identify and assess issues and recommend solutions

• Ability to maintain a positive, welcoming, and inclusive work environment

MINIMUM QUALIFICATIONS

• Bachelor’s degree

• Threeyears of related work experience

• Two years of supervisory experience

• Possesses or can obtain, upon hire, an armed security officer license with St. Louis City/County Police Watchman’s Division (license must be maintained throughout tenure)

• Possess or can obtain a Missouri Class E Driver’s License (or Illinois equivalent)

• Available to work extended and/or irregular hours, frequently including nights, weekends, and holidays. Chaifetz Arena is a 24/7/365 operation which requires flexibility in engaging all team members across multiple shifts.

PREFERRED QUALIFICATIONS

• Previous experience leading security operations in large public assembly facilities / sports & live entertainment venues is highly desirable

• Previous experience evaluating and managing physical security systems, such as security cameras, electronic access control devices, and credentialing systems is desired

• Certified Trained Crowd Manager (TCM) is a plus