As a Security Officer, you will create and maintain a sense of safety and security for guests and team members while delivering unparalleled hospitality service in a professional and courteous manner.

About the role

Effectively monitor property and assets using closed-caption surveillance system
Monitor and control access to the property by auditing and creating access groups
Patrol assigned areas frequently to detect unsafe conditions, security issues and inoperative safety equipment
Generate shift logs identifying activity occurring during shifts
Follow proper investigative procedures for loss of hotel assets by ensuring policy compliance, investigating loss claims from hotel and venue guests and conducting special investigations and surveillance of incidents such as internal and external theft
Generate, review, store and maintain records and reports of all incidents
Maintain knowledge of property activities and events to provide guests and tenants with information as requested
Verify age and identification using an identification-verifying device to confirm all guests consuming alcohol are at least 21 years of age
Deescalate any conflict situations to ensure safety and comfort of all team members and guests
Perform and enforce directives set forth by security leadership, including performing special details or assignments
Perform health screenings, questions and temperature checks for visitors entering buildings

About you

Minimum Qualifications

1 year of relevant experience in the physical security and hospitality field and industry
Availability for shifts at 6 am to 2 pm, 2 pm to 10 pm and 10 pm to 6 am to provide 24-hour support, including weekends and holidays with occasional overtime
Ability to spend eight-hour shifts both sitting at a desk and walking to patrol
Ability to climb 10 flights of stairs at a time in case of emergency
Proficiency in the Microsoft Office suite

Preferred Qualifications

3 years of relevant experience in the physical security and hospitality field and industry
CPR/First-Aid certification

Whatyou’llget

Our team members fuel our strategy,innovationand growth, so we ensure the health and well-being of not just you, but your family, too! We goabove and beyondto give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put:We’vegot your back. Check out our full list ofBenefits and Perks.

Aboutus

Rock Security offers 24/7 safety and security services and training to Rock Family of Companies team members, tenants and visitors. We’re proud to be part of collaborative public-private partnerships working toward the common goals of enhancing the safety of everyone who lives, works and visits Detroit, Cleveland and our other home cities.

This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at Careers@Rocket.com.

Security Officer

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