At Braze, we have found our people. Were a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we cant wait to meet you.

WHAT WERE LOOKING FOR

As part of the Braze Enterprise Sales Team, you will partner with Enterprise Account Executives within Brazes portfolio of clients to ensure they are maximizing value from technology and services in order to develop and grow the relationship. This is a quota-carrying role, with the opportunity to work with some of the largest brands on the planet.

WHAT YOU'LL DO

Commercially expand customer relationships in collaboration with the Account Executive. You will work in partnership, but have primary responsibility to develop and close those opportunities up to $100K
Pro-actively analyze customer product usage and identify white space within accounts and new business units for cross-sell and upsell opportunities
Partner closely with Account Executives, Renewals Managers and Customer Success Managers to identify upsell opportunities
Collaborate with additional internal departments, including but not limited to Solutions Consulting, Implementation & Onboarding, RevOps, Product, Legal and Marketing
Coordinate resources to drive feature exploration and adoption
Achieve quarterly upsell and renewals targets
Occasionally travel for onsite customer engagement, meeting with and selling to existing customers.

WHAT YOU BRING

3+ years of experience in Sales or Account Management, SaaS sales, with at least half of that time spent:

in a quota-carrying role
working with companies with 2,000+ employees

Drive, determination and accountability
Excellent product knowledge and ability to learn a feature-rich application
Outstanding verbal, written and stand-up presentation skills, with experience of presenting value propositions to executive teams
Intermediate to advanced knowledge of Google Office, MS Office Suite (Word, Excel, PowerPoint) and Keynote
Prior experience with salesforce.com CRM, or other CRM used to manage sales pipeline
Excellent organizational skills and time management abilities
Proven ability to quickly get up to speed on new cloud apps and tools
A proven networker in your daily life
Up-to-date on digital trends, especially in the mobile, web and email space
Background in Enterprise SaaS sales for Mobile and/or Marketing Technology a plus
Prior experience in a startup technology company a plus

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $90,000 and $100,000/year with an expected On Target Earnings (OTE) between $180,000 and $200,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, weve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze
Collaborative, transparent, and fun culture recognized as a Great Place to Work

ABOUT BRAZE

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 Best of Marketing and Digital Advertising Software Product in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 Americas Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, So Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as wed love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Senior Account Manager, Enterprise

Braze

Job Description

WHAT WERE LOOKING FOR

WHAT YOU'LL DO

WHAT YOU BRING

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