As a member of the ShipBob Team, you will...

Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle for ShipBob, our merchants, and for your own professional growth. If you're ready to do the most meaningful work of your career, this is the place.
Collaborate with Peers and Leaders Alike: At ShipBob, leaders are accessible; feedback flows in both directions, and everyone, regardless of their seniority or role, steps up to help when needed. We hold each other to high standards because we trust each other to meet them. That combination of transparency and mutual respect is what makes the work here feel worth doing.
Experience a High-Performance Culture and Clear Purpose: We are results-driven and clear about what that means: our goals are specific, accountability is shared, and every team member can see how their work connects to our mission. When we hit milestones, we celebrate them together. When we fall short, we learn and move forward.

Location: Remote in India

Role Description:

As a Senior AI Product Builder at ShipBob, you own the full build loop for your product domain: discovery, story/specs, AI-augmented prototypes, and production-ready PRs. This is not the traditional PM role you are a builder. You use the AI development toolchain (e.g., Claude Code, Driver.ai) to understand ShipBob's codebase architecture, generate working code against the actual repo, and ship to production with minimum engineering rework. The minimum technical floor for this role is real: you must read ShipBob's data model, evaluate AI-generated scaffolding for correctness, and write story/specs precise enough that AI tools can act on them without follow-up questions.

This role is for someone energized by speed, uncomfortable with waste, and who measures success by outcomes shipped not documents approved. You operate in an AI-native pod alongside an AI Engineer, AI/Prompt Engineer, and Designer. This role reports to a Director, AI Product.

What you'll do:

Own the full product loop independently: AI-augmented discovery story/spec prototype production PR outcome measurement. You are accountable for the outcome, not just the handoff.
Conduct customer discovery and use AI tools to synthesize research across tickets, interviews, behavioral data, and competitive signals.
Demonstrate deep functional and technical knowledge of owned products end-to-end. Demo to merchants and partners; understand competitive landscape and key differentiators.
Use AI tools to evaluate product metrics, identify usage patterns, and surface anomalies. Define success metrics and kill thresholds at spec time without coaching.
Maintain a prioritized roadmap ranked by impact speed. Use AI tools to synthesize competitive intelligence, market trends, and customer insight into strategic inputs.
Evaluate whether a proposed solution fits ShipBob's architecture without Engineering translation. Understand service boundaries, data structures, and how merchant and partner API usage shapes data contracts.
Route changes through prototype-then-PR. Write clear story/specs and review AI-generated code before raising. PR promotion rate improves consistently.
Set experiment hypotheses with explicit kill thresholds. Make day-7 rollout/kill decisions on AI-surfaced data.
This role will have overlap with US Central Time zone morning hours. Candidates are expected to be okay with working from 7PM-9:30PM IST.
Additional duties and responsibilities as necessary.

What you'll bring to the table:

7+ years of product management, product engineering, or equivalent experience, with demonstrated hands-on AI tool usage in a professional context.
Proven ability to write story/specs that AI tools can act on directly state machines, business rules, data contracts, edge cases not narrative PRDs.
Technical fluency: can read a data model, evaluate an API contract, and identify when AI-generated code deviates from the target architecture.
Track record of shipping working prototypes or production code, not just Figma mocks or slide decks.
Strong outcome ownership: sets success metrics and kill thresholds at spec time and tracks them after launch.
Experience working in supply chain, fulfillment, logistics, transportation, or e-commerce technology.
Comfortable operating in a fail-fast culture. Being wrong fast is a feature here staying slow to look right is the failure mode.
Excellent written communication: you write specs, not meeting notes.

Nice to have:

Hands-on experience with the AI development toolchain (e.g., Claude Code, Driver.ai, Cursor, Replit, V0, Figma AI).
Working knowledge of TypeScript, React, or Python enough to debug AI-generated code and understand what the Engineer is reviewing.
Experience with warehouse management systems, order management, carrier integration, or fulfillment operations at scale.
Prior experience transitioning a product team from traditional SDLC to an AI-native operating model.