Job Description

Purpose of the role

To monitor existing Barclays supplier relationships and operations to mitigate risk to the Bank and our customers.

Accountabilities

• Management of existing Barclays suppliers relationships by developing Management Information (MI) that meets the needs of the bank and complies with quality and control standards.
• Development of service level agreements to guide service delivery aligned to time efficiency and support the monitoring of service performance.
• Collaboration with various stakeholder groups to align services to the clients’ needs and the banks objectives.
• Development and execution of service improvement initiatives that improve service efficiency and competitive advantage in the marketplace.

Analyst Expectations

• To meet the needs of stakeholders/ customers through specialist advice and support
• Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
• Likely to have responsibility for specific processes within a team
• They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
• Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
• Check work of colleagues within team to meet internal and stakeholder requirements.
• Provide specialist advice and support pertaining to own work area.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
• Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
• Make judgements based on practise and previous experience.
• Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
• Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
• Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us as a BA3 – Senior Analyst at Barclays, where you will support the delivery and improvement of our Procurement Operations landscape. You will work closely with stakeholders to analyse processes, support change initiatives, and contribute to strong operational performance within a well‑governed environment.

Key purpose of the role

• The role requires subject matter expertise on Payables process/ sub process domain to deliver and improve services and metrics continuously.

• Require excellent verbal/ written communication skills in Japanese language (N3 or above) to deal with Japanese internal & external clients along with global support.

• The role would require engagement with multiple teams involving Business, Procurement, Third Parties, etc., to manage day to day operational delivery and resolving issues. Delivers excellent customer service including customer satisfaction, successful month / quarter / year end closing, payment performance, adherence to SLAs & KPIs targets.

• A part of the role is to identify and deliver process improvements. Gives professional support through monitoring process performance, identifying best practices.

Accountabilities

• Support business areas with day‑to‑day operational activities including processing, reviewing, reporting, and issue resolution within Procurement Operations.

• Collaborate with teams across the bank to support alignment and integration of operational processes.

• Identify process gaps, inefficiencies, and control weaknesses, and provide recommendations for operational improvements.

• Support the development, documentation, and adherence to operational procedures and controls to mitigate risk and maintain operational effectiveness.

• Prepare operational reports, analysis, and presentations to support reviews with senior stakeholders.

• Monitor industry practices and internal process developments to support adoption of best practices in banking operations.

• Participate in projects and change initiatives aimed at improving operational efficiency, quality, and control environment.

• Support resolution of complex operational issues by providing analysis, insights, and recommendations to People Leaders and senior stakeholders.

Requirements / Skills needed

• Require excellent verbal/ written communication skills in Japanese language (N3 or above)

• Completion of a formal degree; commerce or accounting background preferred.

• 5+ years of Experience in invoice processing, payment operations, or Procure to Pay (P2P) processes, preferably in a global or large scale organization.

• Working knowledge of invoice processing ( preferably on Coupa) and payment practices.

• Strong working knowledge of SAP, MS Excel, MS Access, and PowerPoint.

• Experience supporting global systems, platforms, or process change initiatives.

• Understanding of Procurement and Strategic Procurement processes and sourcing applications.

• Exposure to program, system, or change management activities.

• Strong analytical skills with a pragmatic and structured approach to problem resolution.

• Ability to build effective working relationships across teams and functions.

• Self motivated, able to work on a broad brief with minimal supervision.

• Able to identify improvement opportunities and introduce these into the immediate work area and also across the wider team

Desirable Skills / Good to Have

• Strong written and verbal communication skills, including stakeholder and senior management interactions.

• Ability to identify risks, issues, and control gaps and escalate appropriately.

• Experience supporting governance, audit, or control related activities.

• Exposure to stakeholder management across Procurement, Finance, and Operations.

• Experience in supporting continuous improvement initiatives within operational environments.

You may be assessed on the key critical skills relevant for success in role, such as governance, audit, or control, self motivation, good communication skills as well as job-specific technical skills.

This role is based of Noida.