Senior Analyst, Commercial Performance – Americas (14 Month Contract)

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 130 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.

Senior Analyst, Commercial Performance – Americas (14 Month Contract)

The Senior Analyst, Commercial Performance plays a crucial role in the ongoing execution of the commercial vision by conducting holistic performance analyses connecting the results of the commercial strategic initiatives to property and enterprise results.

The Senior Analyst will not only be responsible for analyzing performance within their region, but will also work with regional and global stakeholders to identify areas of opportunity to further drive results and positively impact commercial KPIs. The incumbent will act as a strategic partner to the Vice President of Commercial – Americas, supporting them in driving performance across the region and at property.

The Senior Analyst, Commercial Performance will also support the annual planning process by helping to regionalize and set commercial performance targets.

What You’ll Be Doing:

• Conduct ongoing analysis to proactively identify areas of risk and opportunity at both a regional and property level.
• Define, develop, and deliver holistic commercial performance reporting and insight generation, supporting regional, commercial, and property leadership in the execution of our strategic vision.
• Inform leadership on regional trends as they relate to commercial performance, and implications for achievement of budget and strategic priorities.
• Manage performance of commercial initiatives in-region, supporting property and regional teams to understand their commercial targets, and how they drive performance to budget.

What You Bring:

• Bachelor's Degree is required (Business, Analytics, or Equivalent Field).
• 5-7 years of relevant work experience.
• Experience in analytics & modelling, data visualization, market research, competitive analysis, business & customer intelligence, segmentation and/or similar.
• Demonstrated ability to collect, synthesize, and interpret data from multiple internal and external sources, and communicate complex ideas in a clear and compelling manner to leadership.
• Demonstrated understanding of business trends, particularly in the hospitality industry and broader economy, and their impact on analysis.
• Proficient with Microsoft Office, particularly PowerPoint and Excel.
• Demonstrated experience working with data analysis and BI platforms.
• Intermediate/Advanced SQL skills preferred.

Key Skills/Who You Are:

• Proactive and self-motivated: Able to work autonomously on assignments and support a fast-paced matrix environment.
• Collaborative: Proven ability to work effectively across functions and levels within an organization
• Detail-Oriented: High attention to detail with the capability to validate analyses for accuracy and precision.
• Problem Solver: Strong problem-solving and critical thinking capabilities, with the ability to develop and test hypotheses by drawing insights from several data sources.
• Excellent Communicator: Ability to synthesize data and express insights in a clear, well-organized manner for an executive audience. Demonstrated verbal and written communication skills, with strong storytelling abilities.

Annual Base Salary Range: $75,000 – $95,000 CAD + additional rewards as part of the total compensation package.

This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario #LI-Hybrid

Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.