Senior Associate Director of Development Operations

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title

Senior Associate Director of Development Operations

Job Profile Title

Associate Director C, Development, Fundraising

Job Description Summary

Reporting to the Senior Director of Development (SDOD), the Senior Associate Director of Development Operations (SADOD) will be a key thought partner in developing goals and executing strategies to advance Penn Live Arts development operations. The SADOD is the principal architect of the department's culture of productivity, overseeing critical operational services in support of the team. The SADOD oversees the annual fund and stewardship programs, is the primary liaison with corporate and foundation relations, and facilitates prospect research. The SADOD supports the SDOD in management of the departmental budget, reporting requests from Penn Live Arts (PLA) and Development & Alumni Relations (DAR), and with key HR processes. The SADOD helps create and implement policies and procedures for the coordination and effective application of all PLA and DAR resources. Exceptional project management, writing, and communication skills, paired with strong critical and creative thinking and a collaborative work style, are key to success.

The SADOD oversees the Development Coordinator (DC), serves as the primary liaison with DAR Corporate & Foundations Relations grant writing staff, and works collaboratively with the Associate Director of Individual Giving (ADIG).

Job Description

Job Responsibilities

• Annual Fund Management: Develop and execute, a comprehensive annual fund strategy to grow unrestricted support includinge direct mail & digital campaigns, as well as planning and execution of donor cultivation events and activities.
• Research & Qualification: Work with DAR & PLA Colleagues on prospect identification and qualification for annual fund and major gifts portfolios.
• Stewardship: Supervise and support the implementation of comprehensive stewardship plan including acknowledgements, creation of impact reports, newsletters, and recognition materials across print, digital and event platforms.
• Institutional Funding: Oversee PLA's institutional funding portfolio, liaisoning with DAR CFR grant writing staff to ensure deadlines are met and revenue goals are achieved.
• Operations & Administration: Support Senior Director of Development in responding to reporting requests from DAR and PLA, managing development budget and key processes with HR.

Qualifications

• Bachelor's, and 3 to 5 years of experience or equivalent combination of education and experience in annual giving, donor relations, stewardship, communications, and fundraising
• Strong organizational and project management skills, with the ability to balance multiple priorities
• Demonstrated success in running annual fund campaigns
• Exceptional written and verbal communication skills, with a talent for donor-centered messaging
• Comfort working with a range of colleagues across various departments and interacting with donors, volunteers, and institutional funding partners
• Experience with donor databases and proficiency in Microsoft Office Suite
• Mission-driven and passionate about advancing the performing arts
• Collaborative management style with peers and staff
• Donor-first mindset with excellent interpersonal skills
• Creative, innovative, and results-oriented
• Collaborative and adaptable, with a positive and proactive approach

Job Location - City, State

Philadelphia, Pennsylvania

Department / School

Penn Live Arts

Pay Range

$77,330.00 - $95,000.00 Annual Rate

Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job’s level. Internal organization and peer data at Penn are also considered.

Equal Opportunity Statement

The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin(including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protectedunder applicable federal, state or local law.

Special Requirements
Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

• Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.

• Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.

• Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.

• Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.

• Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.

• Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.

• Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.

• University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you’re right in the middle of the excitement—and you and your family can enjoy many of these activities for free.

• Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.

• Flexible Work Hours:Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.

• Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.

• Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

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To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay