Senior Category Manager

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Job Category
Finance

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Sr. Category Manager is an individual contributor who is responsible for executing sourcing strategies as well as managing technology sourcing projects based on current portfolio and technology stack. This individual will negotiate, administer, and manage the full range of commercial contracts focusing on Software, SaaS and Generative AI needs. The Sr. Category Manager will also manage the relationships between Salesforce and strategic software suppliers through day-to-day interactions and supplier business reviews, while achieving cost-effective procurement decisions for the company. This position is reporting into the Sr. Director of Software Sourcing on the Technology Sourcing Team and will work out of the office in a hybrid schedule three days a week.

Performance Objectives:

• Build and manage strategic relationships with stakeholders and suppliers.
• Experience presenting complex information to senior leaders.
• Implement software related supplier-sourcing strategies to ensure high quality, on time delivery, and cost competitiveness.
• Understanding of business contract law, and experience with negotiating contracts for the licensing of software; including AI complexities.
• Experience negotiating AI solutions; with firm understanding of token based pricing / consumption models
• Collect data and perform spend analysis, category profiling, then analyze, and report data to explain economic forecast market trends, applying mathematical models and statistical techniques for cost modeling.
• Provide category reports detailing spend and usage trends, supplier performance metrics, savings, and improvement opportunities, etc.
• Support implementation of procurement best practices for cross-functional project teams.
• Utilize RFI (Request for Information), RFP (Request for Proposal), and RFQ (Request for Quote) techniques to identify, select, and engage with suppliers to ensure competitive market advantage.
• Implement proactive procurement philosophies, strategies, policies, procedures, and systems in order to meet business requirements and cost objectives.
• Organize and support business reviews with suppliers including development, preparation and review of supplier scorecards and performance metrics
• Experience negotiating large enterprise software engagement

Position Requirements:

• BA/BS degree in Supply Chain Management, or Finance, plus 5-10 years experience or equivalent preferred.
• A technical education, or knowledge of Software, SaaS licensing and Public Cloud is a must.
• Strong understanding of legal concepts as related to contract negotiations.
• Excellent relationship management skills, as well as the ability to work collaboratively with suppliers, and internal business customers, and senior management.
• Strong presentation skills with the ability to analyze and explain pricing models and contract terms.
• Excellent written and verbal communication skills and strong interpersonal skills. Strong business acumen.
• Experience using Salesforce and Coupa is desirable.
• Experience in sourcing processes (i.e., RFx development and execution) and reviewing, analyzing, drafting and negotiating contract terms with respect to major projects of medium/high complexity.
• Works well under pressure, ability to multitask and is a skilled time manager that is comfortable working under minimal supervision.

We have a public-facing website https://salesforcebenefits.com/ that explains our various benefits, including medical, dental, 401k, ESPP, generous parental leave, adoption assistance, fertility benefits, and more. Visit for the full breakdown!

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.