Overview
Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
Facilitate organizational transformation by effectively planning, implementing, and sustaining change initiatives that align with business objectives. Evaluate the impacts of change, develop comprehensive communication and training strategies, and engage with stakeholders across all levels. Ensure seamless transitions and foster the successful adoption of new processes, systems, or structures. Lead change management efforts for complex projects and strategic initiatives, applying advanced frameworks and influencing stakeholder alignment.
Responsibilities
- Lead development of change strategies and plans.
- Collaborate with enterprise communications partners to align executive messaging with change strategies or key messaging.
- Conduct change readiness and adoption assessments.
- Mentor junior team members.
- Lead change retrospectives and lessons learned sessions.
- Collaborate with HR, Communications, and PMO teams.
- Drive alignment across multi business units and ensure change strategies support enterprise priorities and stakeholder readiness
- Deliver change management presentations and Prosci-based training to internal stakeholders to support skill building for project teams, leaders, and front-line employees.
- May perform other duties as assigned
Qualifications- 5+ years of experience in change management or related field.
- Complete knowledge and understanding of business area/specialization.
- Strategic communication.
- Executive stakeholder management.
- Change risk mitigation.
- Coaching and mentoring.
- Cross-functional collaboration.
- Advanced knowledge of change frameworks (e.g., ADKAR, Kotter).
- Strong leadership and influence skills.
- Experience managing change in large-scale initiatives.
- Advanced stakeholder influence techniques.
- Experience with AI-enabled change tools.
- Bachelor's Degree in Business, Communications, Organizational Development, or related field, or equivalent combination of education and experience.
Desired Qualifications
- Master's Degree or MBA.
- Prosci or equivalent certification.
Additional Information
Hours:
- Monday - Friday, 8:00AM - 4:30PM
Location:
- 820 Follin Lane, Vienna, VA 22180
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Our approach to careers is simple yet powerful: Make our mission your passion.
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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
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Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
