Chubb is seeking an experienced claims professional for our Excess Complex Casualty Claims team. As Senior Claims Director, you will be responsible for investigating and settling high exposure, complex, high risk claims with potentially multi-million dollar value. Ensure high level of customer service and claim file quality. The type of claims housed in this unit are both primary and excess. The claims range from auto/trucking liability, general liability, negligent security, premises liability, workplace accidents, and products liability.
Duties include, but are not limited to: Provides outstanding customer service and works well with the insured, broker and TPA in the adjustment of complex and mainstream casualty, specialty risks and business auto claims. Analyzes coverage and communicates coverage positions, as warranted, under direction of supervisor and coverage unit. Conducts, coordinates, and directs investigation into loss facts and extent of third-party damages. Directs and closely monitors assignments to experts and defense counsel. Evaluates information on coverage, liability, and damages to determine the extent of exposure to the insured and the company. Sets timely reserves within authority or makes claim recommendations concerning reserve changes to supervisor. Reports to reinsurers and facilitates the prompt collection of reinsurance on those matters where they are accountable. Travels to conferences, mediations, and trials as necessary. Provides outstanding customer service and works well with the insured, broker and TPA in the adjustment of complex high exposure claims. Works collaboratively, independently and as part of a team. Demonstrates strong background in handling casualty claims, with preference for experience handling claims under excess/umbrella policies. Strong communication and negotiation skills, ability to work with complex issues, and a willingness to travel are required. The pay range for the role is $105,700 to $179,700 with potential participation in a discretionary annual incentive program. A comprehensive benefits package is offered.
