PURPOSE AND SCOPE:
In coordination with regional and area management, and under the direction of the General Manager, this role is responsible for developing, driving and implementing Home Therapy Markets of Excellence with increased home penetration, accelerated organic growth and key operational efficiencies. Focuses on the development of a Home First Strategy while cultivating relationships with local market operators and nephrologists to enable an exceptional patient experience. Provides leadership in formulating and implementing, at the market level, the Corporation's goals and objectives regarding the development of key CBSAs (Core-based Statistical Areas) as Home Therapy Markets of Excellence. Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and division/company policy requirements.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
- The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Day to day work includes desk and personal computer work and interaction with patients, facility staff and physicians.
- Requires travel between/to target markets. Travel to regional, business unit and corporate meetings may be required.
- Must be able to travel 40-60% of the time.
SUPERVISION:
- None direct. Must be able to influence without authority with a matrix environment.
EDUCATION:
- Bachelor's Degree required; Advanced Degree desirable.
EXPERIENCE AND REQUIRED SKILLS:
- A minimum 12+ years' experience in healthcare industry with a Bachelor's Degree; 8+ years with a Master's Degree.
- Clinical and Market Development experience highly preferred.
- Polished interpersonal skills with the ability to effectively communicate, develop and cultivate partnerships with high-profile stakeholders, communicate with all levels of peers and management in am impactful and inspirational manner to foster satisfaction of staff and garnish corporate support.
- Lead internal work streams to identify and implement solutions and drive efficiencies, as well as process improvements.
- Must be able to work effectively in a matrix environment and sustain credibility as subject matter expert.
- Demonstrated ability to write proposals, negotiate contracts, create local marketing plans and manage geographically diverse business interests.
- Business and market development knowledge from evaluation through integration and implementation.
- Ability to work with and include all levels of the organization in the decision-making process to bring to closure.
- Credible Executive presence; proven written and oral presentation skills.
- Ability to work independently and understand when to collaborate to effectively assess market conditions, formulate strategy and execute implementation plans.
- Advanced strategic and tactical project and time management skills inclusive of the ability to manage multiple projects concurrently, maintain focus and productivity, adapt to changing priorities and strategic directions, as well as complete work within establish timeframes and budget in a fast-paced, dynamic, high-volume environment while remaining flexible, proactive, resourceful and efficient.
- Demonstrated initiative at translating concepts and ideas into concrete strategy and tangible deliverables aligned to mission and strategic goals.
- Strategic and creative problem solving and conflict management skills with the ability to identify and make critical decisions, translate strategy into action, communicate complex issues, and orchestrate plans to resolve issues and mitigate risks.
- Proven experience in writing (communicating) at the level and tone suitable to be compelling with diverse audience segments: physicians, colleagues, peers, executives, and external customers.
- Strong analytical, strategic, critical thinking, negotiation and risk mitigation skills with the ability to effectively analyze data and highly complex issues to develop realistic and relevant plans and recommendations.
- Executive function skills including exceptional organizational, planning, multi-tasking, presentation and communication skills.
- Proficient at assessing varied sources of information that translate into data-driven reports and proposals, as well as influential presentations.
- Energetic, self-motivated, innovative thinker with the ability to influence without authority, motivate others, mentor, coach and collaborate with an asset-based thinking mindset.
- Advanced proficiency in Microsoft Office Professional Suite (Word, Excel, PowerPoint, Outlook, Visio), project management software (ie: MS Project or equivalent), and software to support Agile process (ie: Gira or Kanban software equivalent) required.
Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.
Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors
