Senior Executive Assistant

Company Description

Depop is a peer-to-peer circular fashion marketplace where anyone can buy, sell and discover secondhand fashion. Our mission is simple: to make fashion circular by making secondhand as exciting and rewarding as buying new.

Founded in 2011, Depop’s diverse community has helped move resale into the mainstream, where buying secondhand is no longer an alternative, but how people of different ages now engage with fashion. Today, more than 56 million registered users come to Depop to find great value, express their own personal style and give clothes a longer life. We believe that everything you want already exists, and our role is to help people discover it.

Powered by a team of over 500 people, our company is headquartered in London, with offices in New York. In 2021, Depop became a wholly-owned subsidiary of Etsy - the global marketplace for unique and creative goods - and continues to operate as a standalone company. For more information, visit www.depop.com

We aim to create an inclusive environment where everyone is welcome, no matter who they are or where they’re from. Just as our platform connects people globally, we believe our workplace should reflect the diversity of the communities we serve. We thrive on the power of different perspectives and experiences, knowing they drive innovation and bring us closer to our users.

We’re proud to be an equal opportunity employer, providing employment opportunities without regard to age, ethnicity, religion or belief, gender identity, sex, sexual orientation, disability, pregnancy or maternity, marriage and civil partnership, or any other protected status. We’re continuously evolving our recruitment processes to ensure fairness and are open to accommodating any needs you might have.

AI Disclosure: We use AI tools (Google Gemini) to help our team source and review applications for roles with a high volume of applications. These tools assist our recruiters in identifying great talent but do not replace human decision-making. At Depop, every hiring decision is made by a human.

If, due to a disability, you need adjustments to complete the application, please let us know by sending an email with your name, the role to which you would like to apply, and the type of support you need to complete the application to adjustments@depop.com.

We’re looking for a proactive, diligent Senior Executive Assistant to support two of our US-based Executives across all areas of diary, travel and other business-related activities.

In this role, you will provide day-to-day executive and administrative support to our Interim CMO and VP Customer Experience, who both sit on our Executive Team (ET) and are based in New York.

You’ll report into the VP Customer Experience, working closely with both her and the Interim CMO to stay aligned on priorities, while taking ownership of supporting their day-to-day needs. You will also lead on ensuring a consistent and cohesive employee engagement experience for your Executives’ teams in London, the US and remote - collaborating closely with the London-based Internal Comms and Workplace teams.

This is a hands-on Senior EA role where your support will help ensure your Executives’ days run smoothly. You will be primarily responsible for handling and organising your Executives' schedules, to ensure their valuable time is used effectively. With clear and decisive communication, your support across a wide variety of tasks will help them and the team to focus on growing and evolving our business. By applying impeccable judgement along with unshakeable discretion and maturity, you will quickly become an invaluable support and will take a lot of satisfaction in running a tight ship.

For the New York office, you will play a lead role in maintaining a positive, welcoming experience for staff and visitors to Depop. You’ll be key in coordinating team events & ‘Vibes’ for our US team and be a poised self-starter. You’ll use Depop’s values and mission to drive decision-making, crafting an environment where our people feel supported and inspired to show up every day.

You are someone that cares about the finer details and wants to make sure everyone is having the best experience they can. You are a highly organised, collaborative and creative teammate, who can adapt style and tone effectively to engage with all.

Key Responsibilities

• Provide high-quality calendar and diary management, ensuring efficient scheduling, prioritisation of meetings, and coordination across multiple time zones.

• Handle travel arrangements, both domestic and international, and handle related logistics such as itineraries and expenses

• Act as a key point of contact for the Marketing Org and Customer Experience (CX) Org, flagging priority items, and safeguarding time through proactive planning

• Coordinate and facilitate Marketing & CX rituals and attend Org/team meetings as needed, taking and circulating notes/actions, tracking follow-ups, and ensuring actions are completed

• Collaborate with your Execs & wider Depop teams to assist with preparing materials for presentations, team updates, PR/event briefings, and monthly reports as needed

• Support the coordination of internal ceremonies & socials for both the US & London based teams (including workshops, Quarterly Org All Hands, and cross-functional sessions) by handling invites, agendas, materials, and logistics

• Partner closely with the wider EA team to ensure aligned support across leadership, including occasional coverage for other Executives due to EA leave

• Remain flexible and proactive, chipping in wherever needed, understanding that responsibilities may evolve depending on business needs

• Act as the main point of contact and coordinator for visitors to the New York office and also NY/US team visits to London

• Partnering closely with the Internal Comms team, supervise the NY workplace experience, ensuring team events and activities are thoughtfully planned and delivered - and consistent with the London team experience

• Cultivate an engaging and dynamic environment & culture for NY office employees (including coordinating space bookings, and ensuring rooms are set up with the appropriate layout, signage, materials & refreshments in advance.)

Requirements

• Experience as an Executive Assistant, partnering with Executive Team members and working with global / distributed teams

• Willingness to accommodate UK working hours alongside US leadership team

• Hands-on experience of diary and inbox management for a C-Level professional or VP+

• Mac-literate with a good knowledge of G-Suite and Slack

• Highly professional, dependable and discrete with excellent judgement

• Ability to travel to the NY office regularly/as needed

• Previous exposure to workplace experience, operations, facilities management is a bonus

• Experience within a similar scale-up technology company or app is highly desirable

About you

• A keen interest and passion in sustainability and fashion resale is a plus!

• A people person who can adapt to different styles of working

• An impeccably clear and professional communicator, comfortable with an informal environment but able to connect with external parties appropriately

• A dedicated organiser and multi-tasker, you can manage your own time (and someone else’s) effectively and balance multiple competing priorities effortlessly

• Pragmatic problem-solving skills, you don’t lose your cool under pressure and can quickly think of sensible solutions to a multitude of issues

• Embrace change with a positive demeanour

• Humble and comfortable with a wide range of daily tasks, with the ability to work flexibly regarding responsibilities and responsiveness

Additional Information

Health + Mental Wellbeing

• Choice of two medical plans covered by United Healthcare - HDHP/HSA or PPO + FSA, Dental & Vision

• Health Benefit Resources via Sequoia App, One Medical and Health Advocate

• Access to additional programs - Headspace Meditation, Legal Shield, and our Employee Assistance Programme (EAP) where you have access to a confidential support network of expert advice 24/7

• Disability and Critical Illness Insurance (UNUM)

• 401(k) Retirement Savings

Work/Life Balance:

• 22 days annual leave + public holidays

• 1 company-wide day off per quarter, for you to take some time for yourself and decompress

• Impact hours: At Depop, we offer all full-time employees up to the equivalent of 2 days additional paid leave per year to volunteer. We allocate this time in hours to help you engage with your community with ease and flexibility.

• Ability to work abroad for 4 weeks per year

Family Life:

• 18 weeks of paid parental leave for full-time regular employees

• Shared parental leave, and paid emergency parent/carer leave

Learn + Grow:

• Twice yearly development chats and yearly performance reviews

• Learning budget

• Upskilling our employees with company wide training workshops, materials and resources

Your Future:

• Life Insurance (financial compensation of 2x your salary)

• 401(k) Retirement Savings Plan

Depop Extras:

• Special milestones are celebrated with gifts and rewards!