Senior Identity and Access Management (IAM) Engineer

About Us

Zelis is modernizing the healthcare financial experience in the United States (U.S.) across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture.

Why We Do What We Do

In the U.S., consumers, payers, and providers face significant challenges throughout the healthcare financial journey. Zelis helps streamline the process by offering solutions that improve transparency, efficiency, and communication among all parties involved. By addressing the obstacles that patients face in accessing care, navigating the intricacies of insurance claims, and the logistical challenges healthcare providers encounter with processing payments, Zelis aims to create a more seamless and effective healthcare financial system.

Zelis India plays a crucial role in this mission by supporting various initiatives that enhance the healthcare financial experience. The local team contributes to the development and implementation of innovative solutions, ensuring that technology and processes are optimized for efficiency and effectiveness. Beyond operational expertise, Zelis India cultivates a collaborative work culture, leadership development, and global exposure, creating a dynamic environment for professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we foster a holistic workplace experience. Additionally, the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis’ award-winning culture.

Position Overview

We are seeking a highly skilled and motivated Senior Identity and Access Management (IAM) Engineer to join our Information Security team. The ideal candidate will primarily be responsible for managing and optimizing our Privileged Access Management (PAM) solution to ensure the security and integrity of our organization’s privileged accounts. This role will also involve a secondary focus on IAM and Identity Governance and Administration (IGA). Key responsibilities include the daily administration and continuous improvement of Zelis’s PAM environment, as well as collaboration with the IAM team for identity management through the Zelis IGA tool. Additionally, this role requires collaboration with the broader Security Engineering team, which oversees all security platforms across Zelis.

Key Responsibilities

• CyberArk Administration: Manage the deployment, configuration, and maintenance of CyberArk Privilege Cloud, including the Central Policy Manager (CPM), Password Vault, and Privileged Session Manager (PSM).

• CyberArk Engineering: Build and maintain integrations between CyberArk and third-party applications to enable remote access (RDP, SSH, etc.) and credential rotation

• Identity and Access Management: Administer accounts, groups and services related to identity and access in Active Directory, Microsoft Azure/Entra, and Cisco Duo.

• Identity Governance: Assist with configuration and management of SailPoint for mover/joiner/leaver scenarios and governance of all Zelis applications and associates

• Policy Implementation: Implement and enforce policies and procedures for IAM to align with corporate guidelines, industry best practices and regulatory requirements.

• Documentation: Maintain documentation for IAM configurations and procedures.

• Training and Support: Provide training and support to other Zelis IT staff and business units on best practices for IAM and PAM.

• Continuous Improvement: Stay up to date with the latest security trends and product updates. Identify opportunities for process improvements and implement enhancements.

Required Qualifications

• Education: Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field.

• Experience: 7+ years of experience with CyberArk Privilege Cloud, SailPoint, Microsoft Azure/Entra, Active Directory, or similar IAM/PAM tools

• Certifications: CISSP, CISM or other relevant industry certifications are a plus.

Technical Skills:

• In-depth knowledge of CyberArk solutions and components.

• In-depth knowledge of Active Directory

• Experience with privileged access management, identity management, identity governance and security controls.

• Experience with Single Sign On (SSO) and related protocols.

• Familiarity with scripting languages (e.g., PowerShell, Python), REST APIs and API based authentication.

Desired Skills

• Analytical Skills: Strong problem-solving abilities and attention to detail.

• Communication Skills: Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical stakeholders.

• Project Management: Ability to manage multiple tasks and projects simultaneously, prioritize effectively, and meet deadlines.

Commitment to Diversity, Equity, Inclusion, and Belonging

At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.

Equal Employment Opportunity

Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Accessibility Support

We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability and require reasonable accommodation with any part of the application and/or interview process, please email talentacquisition@zelis.com.