Senior Manager, Accounts Receivable, Credit & Collections
Anthropic
Dublin, IE
Full-Time
Competitive
HybridManager
Anthropics mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
Anthropic is scaling rapidly, and so is our customer base. As our commercial business grows across EMEA, we need a senior leader to own credit and collections for the region. You will join our Invoice to Cash (I2C) team and be responsible for the end-to-end credit and collections lifecycle for EMEA customers, from onboarding credit reviews through dispute resolution and cash recovery.
This is a senior people leadership role with meaningful strategic scope and a strong automation mandate. Anthropic expects its finance function to operate at the frontier of what AI and modern tooling make possible, and credit and collections is a natural place to lead from the front. You will manage a team of managers and analysts, set the credit and collections strategy for the region, and own the automation roadmap that lets us scale cash collection without linearly scaling headcount. You will partner closely with Sales, Legal, Deal Desk, and Customer Success leadership, and help shape the processes, policies, and systems that allow us to extend credit responsibly and collect efficiently at enterprise scale. You will report into the Accounts Receivable Lead and work alongside regional counterparts in the Americas and APAC to drive consistency in how we manage customer credit risk globally.
If you enjoy building operational rigor in a fast-moving environment, have a track record of scaling credit and collections functions through automation and AI, and care about doing right by customers while protecting the business, we would love to hear from you.
Set the strategic direction for EMEA credit and collections, including portfolio management, aging reviews, and cash forecasting for the region.
Own the EMEA collections automation roadmap, including segmentation strategy, dunning workflows, self-service payment experiences, and automated dispute routing.
Drive adoption of AI across the credit and collections workflow, including intelligent prioritization of collector outreach, AI-drafted customer correspondence, predictive risk scoring, and automated reconciliation of customer responses.
Lead, coach, and develop a team of credit and collections professionals, including people managers, setting clear KPIs around DSO, aging, collection effectiveness, and automation coverage.
Own credit risk strategy for new and existing EMEA customers, including credit policy, credit limit frameworks, payment term guidelines, and >Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any linksvisit anthropic.com/careers directly for confirmed position openings.
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact advancing our long-term goals of steerable, trustworthy AI rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.