Senior Manager, Application Management (Marketing Application Team Lead)

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves more than 38 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.

For more information, please visit www.fwd.com

For more information about FWD Hong Kong, please visit www.fwd.com.hk/.

The Job

• Report to eCommerce team lead for the planning and coordinating of eCommerce, CRM & Web Portal projects

• Oversee eCommerce, CRM & Web Portal applications to ensure smooth and stable business operation

• To lead the development team and vendors to analyse business and user requirements, propose solutions and creating design specifications

• Manage, prioritize projects and resources

• Deliver high quality solutions and in compliance with group standard

• Interact with stakeholders from various levels to ensure smooth communication

• Ensure change requests are well managed and prioritized according the change management control

• Coordinate and facilitate the project execution related activities

• Coordinate with IT and user team on system deployment arrangement

• Ad-hoc duties as assigned

The Person

• University degree in Computer Science or equivalent

• Minimum 10 years' related working experience for project management

• Solid experience in managing portal application and eCommerce hosted under web or cloud platform

• Knowledge on web and mobile application development using AngularJS, React.js, Node.js, Java and React Native

• Proficient in MS SQL/Oracle, JavaScript frameworks and client-server technologies

• Working experience in Insurance firm will be definite an advantage

• Experience in Vendor management will be definite an advantage

• Experience in Salesforce will be definite an advantage

• Experience with Microservice, API and Web Services, e.g. REST, SOAP

• Experience with mobile application development & management is a plus

• Cloud service knowledge such as Azure or AWS

• Good knowledge of software implementation best practices

• Understanding of Agile/Lean software delivery methodology is preferred, able to work with user departments and vendors

• Good problem-solving skills and communication

• Able to work under pressure

• Good team player, self-initiative and pro-active

We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate.

Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process.