Senior Manager / Associate Director, Corporate Communications

We are seeking a seasoned communications professional to join our team. The ideal candidate will support integrated internal and external communications, helping to strengthen the company’s reputation, employee engagement and executive visibility. This role requires a strategic thinker with strong writing capabilities, experience in external communications, and the ability to manage complex projects and stakeholders while leading selected initiatives end-to-end.

Position Responsibilities

External Communications and Corporate Narrative:

• Support and execute external communications initiatives

• Create and implement content strategies for LinkedIn

• Develop press materials including press releases, FAQs, fact sheets and key messages

• Support corporate announcements such as partnerships, research insights and product launches

• Contribute to thought leadership content including bylines and executive viewpoints

Internal Communications and Executive Visibility:

• Develop clear and engaging internal communications strategy and initiatives that aligned with business priorities

• Craft leadership communications including town halls, internal announcements and strategic messaging

• Support executive visibility initiatives and narrative development

• Ensure consistency across internal and external messaging

Issues and Crisis Communications:

• Support preparation of issues and crisis communications materials, including statements and Q&As

• Coordinate cross-functional input to ensure aligned and accurate messaging

• Support timely communication in sensitive or fast-moving situations

Strategic Planning, Project Management and Stakeholder Engagement:

• Lead selected communications projects end-to-end

• Drive planning, coordination and delivery across stakeholders

• Manage timelines, priorities and alignment in a fast-paced environment

Required Qualifications:

• Bachelor’s degree in Communications, Marketing, Journalism, or a related field

• 10–15 years of experience in corporate communications or public relations

• Experience in both internal and external communications including events

• Experience in press materials, corporate announcements and thought leadership

• Experience supporting issues or crisis communications is highly desirable

• Strong bilingual writing, editing and proofreading skills (English and Chinese)

• Strong stakeholder and project management skills

• High level of professionalism and ability to handle confidential information

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Hybrid