Senior Manager, BCM LCH Ltd

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years.

Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG’s ticker symbol is LSEG.

OUR PEOPLE:

People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential.

We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.

We know that real personal growth cannot be achieved by simply climbing a career ladder – which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers.

Role profile:

Entity description

LCH Ltd is a leading clearing house with a global presence. We partner with market participants globally to offer clearing services for a diverse range of asset classes, including equities, fixed income, FX, rates and repos. With continuous innovations and the most sophisticated risk management standards attainable in the market today, combined with the flexibility of our 'open' model, LCH sets the bar for choice and efficiency in the marketplace.

Role description

This Senior Manager role will report to the LCH Business Controls Officer. This is a first line specialist role focusing on Business Continuity Management and Crisis Management for the entity as a whole. The role focuses on championing high-quality risk management practices, assessing and monitoring the risk profile of the six business services within the entity, and ensuring compliance with LSEG and LCH Ltd risk appetite. This role requires strong stakeholder management skills across the three lines of defence within LCH Ltd and the wider LSEG organisation.

The successful candidate will ensure operational readiness, coordinate and execute BCM exercises and incident response procedures, and uphold alignment with Group standards and regulatory requirements.

Key responsibilities of the role:

You can expect to lead all of the following areas:

Crisis Management & Incident Coordination

• Lead the coordination and administration of Crisis Management Team (CMT) activities, including documentation, communications, meeting logistics, and stakeholder engagement.
• Lead the invocation and operational management of Bronze CMTs during incidents, ensuring communication protocols, escalation pathways, and response procedures are followed effectively.

Scenario Exercises & Industry Engagement

• Support the delivery of annual Group‑led Important Business Service (IBS) scenario exercises, ensuring strong participation and effective analysis of outcomes.
• Lead in planning and coordinating external industry exercises, engaging relevant internal stakeholders and capturing lessons learned to strengthen organisational resilience.

BCM Documentation & Standards Compliance

• Maintain central BCM documentation, Teams channels, and evidence repositories, ensuring information is accurate, organised, and accessible.
• Analyse recovery strategy testing results and work with Business Continuity Coordinators to track completion, highlight gaps, and escalate required remediation to appropriate stakeholders.
• Coordinate periodic testing across Services and Functions (e.g., EMIR switch testing, WAR site testing), ensuring schedules, outcomes, and follow‑ups are well managed.
• Ensure alignment with Group Crisis Management and BCM standards and support ongoing compliance with policy and regulatory expectations.
• Coordinate updates to BCM documentation - including BIAs, BCPs, and recovery strategy details - across Services and Functions within LCH Ltd to ensure consistency and adherence to policy requirements.

Operational Support & Coordination

• Support day‑to‑day BCM activities, including tracking actions, monitoring progress, and ensuring timely status updates.
• Engage regularly with Business Continuity Coordinators to build understanding of BCM requirements and support the effective delivery of their obligations.
• Seeks opportunities to improve the effectiveness and efficiency of the BCO function.
• Applies expert understanding of legislation, regulatory and compliance requirements specific to LCH Ltd, and external best practices, to develop and implement recommendations to enhance risk monitoring and reporting.

Skills, Knowledge & Experience:

• Experience in Business Continuity, Crisis Management, Operational Resilience, or Operational Risk (financial services experience ideal).
• Strong organisational skills and the ability to prioritise in a fast‑paced environment.
• Confident communicator, able to produce clear documentation and presentations.
• Comfortable working independently, taking initiative, and using sound judgement.
• Strong relationship‑building skills and a collaborative approach.
• Good problem‑solving ability with a proactive, can‑do approach.
• Proficient in Microsoft Excel and confident using Microsoft 365 (Word, PowerPoint, Teams, SharePoint).
• Awareness of regulatory expectations
• Questioning and continuous improvement mentality.

What you will get in return:

• Working in the LCH First Line BCO team offers exposure to a dynamic environment with strategic importance, there is the opportunity to influence business decisions, and is a hybrid work arrangement based in London. The role contributes to organisational resilience and risk prevention.

Career Stage:

Manager

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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