
Leads the Credit and Margin Teams. To support strategic and operational development efforts pertaining our offer, scalability and managing critical risks.
Responsibilities
1. Hires, evaluates, and supervises crew. Provides guidance and training as necessary to develop crew. Sets performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures.
2. Leads strategic planning efforts. Ensures operational aspects are met for the department. Establishes short and long term goals, and leads strategic planning efforts.
3. Champions the strategy for all operational processing activities across teams. Drives service enhancements, growth strategies, cost reduction efforts, and pricing changes.
4. Monitors change in regulation, legislation, and the financial markets. Develops risk mitigation strategies, adheres to various control regulatory and internal standards to ensure compliance with all policies and procedures.
5. Collaborates across departments to break down processing issues, avoiding critical barriers to operational efficiencies and enhancing the long-term effectiveness of the team's day-to-day activities.
6. Works closely with internal and external partners and clients. Maintains communication with key stakeholders, anticipates client needs, and ensures satisfaction related to services provided.
7. Participates in special projects and performs other duties as assigned.
Qualifications