Senior Manager, Concessions | LA Memorial Coliseum

LEGENDS GLOBAL

Legends Global is the premier partnertothe world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.

The LegendsGlobal culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you.Join us!

THE ROLE

The Senior Manager of Concessionsis responsible foreffectively and profitably managing and directingtheday-to-dayaspects of the Concessions and Warehouse operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for operational budget, manage monthly P&L statements andensurethat all financial reportingareaccurateand are completed ina timelyfashion to meet all deadlines.

• Provide leadership, coaching and mentorship tostaffresponsible for executing theconcessionsteam business plan.

• Sustain cost as it pertains to labor and operating supplies, work within budgeted guidelines.

• Provide efficient service and quality products bymaintainingpositivecustomer and client relations through effective communication and prudent financial practices.

• Accountability forestablishingand maintaining proper safety and sanitation procedures as well as ensuring proper repair and maintenance of food service equipment;createa working relationship with local health officials.

• Ensure unit compliance with federal, state, local, and Legends regulationsregardingsale of alcohol.

• Maintain management staff and ensure proper hiring andpromotingassociates per Legends standards in a union environment.

• Work closely with multiple sub-contractors to ensure all needs are met, and terms of the contract are followed.

• Preserving existing programs andbecreative in developing new concepts to ensure the highest possible quality of food service.

• Oversee monthly inventory forconcessionsoperations and develop yearly operational budgets.

• Work with the Customer Service Manager tomaintaineffective programs to ensure excellent customer service during all events.

• Monitor staff performance as it relates to speed of service andguestsrelations.

• Work withanalyticteam to analyze sales as well as sales mix.

• Assist General Manager in working withclientson any Food & Beverage sponsorships.

• Establish a strong relationship with clients to resolve outstanding issues and work with them inplanningevents.

• Perform other related duties,tasksand responsibilities asrequired.

SUPERVISORY RESPONSIBILITIES

Carries out supervisory responsibilitiesin accordance withall LegendsGlobalpolicies and applicable laws.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge,

skill, and/or abilityrequired. Reasonableaccommodationmay be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

• The ideal candidate will have abachelor’sdegree with a minimum of 5-7 years’ management experience in thehigh-volumefoodservice industry, preferably inconcessionsenvironment for a sports and entertainment venue.

• Knowledge of accounting policy and procedures and POS Systems is preferred.

• Proficiencyin Microsoft Word, Excel, and PowerPoint isrequired.

SKILLS AND ABILITIES

• Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment.

• Demonstrate leadership and vision in managing staff groups and major projects or initiatives.

• Experience working in both union and non-unionenvironmentis preferred.

• Customer serviceorientedwith the abilityto communicate with employees, vendors, clientrepresentativesand guests in a positive and professional manner.

• Must be flexible to workextendedhours due to business requirementsincluding late nights,weekendsand holidays.

• Must be able to work in a team environment.

COMPENSATION

Competitive salaryrange of $80,000 - $90,000commensuratewith experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: On Site – Los Angeles Memorial Coliseum Los Angeles, CA

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonableaccommodationmay be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are describedbelowtheabove headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

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