Senior Manager [EWTD]
The Singapore Public Service
Singapore, Unknown, Singapore
Full-Time
Competitive
OfficeManager
[What the role is]
You will be part of the Enterprise Workforce Transformation Division to oversee and drive the implementation of Workforce Transformation programmes/grants/initiatives to support enterprises in embarking on Workforce Transformation and strengthening its nexus with Enterprise Transformation.[What you will be working on]
Responsibilities
-Planning and implementation of key workforce transformation (WT) initiatives under the Enterprise Workforce Transformation Division including but not limited to
oSkillsFuture Workforce Development Grant (WDG)
oSkillsFuture Enterprise Credit (SFEC)
-Drive development and manage dependencies of WT initiatives systems as the business/product owner.
-Develop and execute product strategy and roadmap across related systems.
-Oversee end-to-end product lifecycle management and system operations across all EWTD workstreams.
-Work with internal and external stakeholders such as WSG’s in-house IT divisions and other government agencies to scope out business requirements and translate into user stories to be developed into the various IT systems housing the WT initiatives.
-Conduct user acceptance testing to ensure business requirements are properly translated into systems.
-Conduct user research/feedback on user behaviour to gather company insights on the painpoints translating into user journeys.
[What we are looking for]
Requirements:
-Experience in IT product management (e.g. Business/product owner).
-Experience in rolling out large scale go-to-market programmes/grants/initiatives to the public.
-Experience in Agile and Scrum methodologies and ceremonies, guiding teams through backlog management and sprint planning effectively.
-Some knowledge of data analytical tools (i.e. R, PowerBI etc).
-Behavioural insights (i.e. design principles, behavioural nudges).
-Stakeholder management (internal and external).
-Able to work well independently as well as in a team with problem solving and analytical skills.
-Able to adapt quickly to volatile, ambiguous, complex and uncertain environment with multiple and changing timelines.