ABOUT ROCKET MONEY
Rocket Money's mission is to meaningfully improve people's financial prosperity. We've helped millions of people save money, and now we're focused on helping them grow their money through personalized, automated financial products.
As we scale our member base and product portfolio, fraud and AML risk are among our most consequential problems to solve. We're looking for a senior, hands-on leader to own them end-to-end.
ABOUT THE ROLE
The Senior Manager, Fraud and AML will own fraud and AML strategy and execution end-to-end across Rocket Money's Financial Products starting with FBO savings and high-yield savings now and additional products on the horizon. This is a build-from-the-ground-up role our first dedicated fraud and AML hire. You'll define how we detect, prevent, and respond to fraud and money laundering risk as the portfolio scales, and serve as our AML Compliance Officer, with support from our legal team and our parent company's legal, AML, and compliance teams. You'll report to the VP, Financial Products & Partnerships.
You'll own the analytical case behind every guardrail and stay deep in the detail and data monitoring portfolio performance, investigating anomalies, and translating what you see into action. You'll work closely with product, engineering, operations, data, finance, legal, and our banking and brokerage partners.
If you've done first-line-of-defense fraud and AML work, love quantifying trade-offs between loss and member experience, and want to build the fraud and AML function for financial products that impact millions of people, this role is for you.
WHAT YOU'LL DO
Own Fraud Prevention & Detection
- Lead fraud and AML strategy and set the long-term direction across Financial Products, shaping how we detect, prevent, and respond to risk as the business grows
- Track emerging fraud and money laundering threats, attack patterns, and industry best practices, and bring that perspective into our strategy and roadmap
Quantify and Defend the Guardrails
- Quantify fraud loss, AML risk exposure, and program health on an ongoing basis translating data into clear loss targets, thresholds, and recommendations
- Investigate anomalies and flag emerging fraud and AML risks before they become losses or compliance findings
Build the Fraud & AML Foundation
- Design and continuously refine fraud and AML policies and mitigations
- Own and scale fraud and AML operations across savings products, and lay the foundation for our future investments product
- Lead fraud and AML incident response root cause, what we change, and how we prevent recurrence
- Craft clear, concise documentation policies, procedures, decision proposals, and incident write-ups
Serve as AML Compliance Officer
- Serve as Rocket Money's AML Compliance Officer for bank partnership products, with support from our legal team and our parent company's legal, AML, and compliance teams
- Own and improve our BSA and AML program day-to-day BSA/AML compliance, risk assessments, training, and SAR referrals leveraging parent-company and cross-functional expertise
- Ensure ongoing compliance with the Bank Secrecy Act (BSA) and related regulations
- Lead annual independent testing and bank partner audits
Partner & Cross-Functional Management
- Serve as the primary fraud and AML point of contact with our bank and brokerage partners
- Partner with product, engineering, operations, data, finance, and legal to develop and refine risk controls and align on shared metrics, definitions, and trade-offs
- Present fraud and AML posture, decisions, and trade-offs to senior leadership
WHAT SUCCESS LOOKS LIKE
In your first 90 days:
- You understand our business, customers, partners, and fraud and AML programs
- You've taken ownership of existing fraud and AML workflows, kept the day-to-day running, and shipped quick wins on the most acute gaps
- You've built a clear point of view on the biggest risks and a prioritized plan for the year ahead
Within your first year:
- You've built and shipped the fraud and AML foundation to enable our financial products to scale
- You've kept our AML program in good standing ongoing team training, risk-based testing and monitoring, and audit readiness
- You've defined KPIs, with credible loss targets and a clear story on trade-offs
- You're the recognized owner and subject-matter expert for fraud and AML
ABOUT YOU
- 6+ years in fraud prevention with BSA and AML compliance for deposit and/or brokerage products (ideally both) at a fintech at least some of that time as a first line of defense
- Direct experience serving as, or partnering closely with, an AML Compliance Officer
- Strong analytical and quantitative skills comfortable defending a guardrail or threshold with data, not just intuition
- Exceptional communicator you can make complex fraud and AML systems simple
- You thrive in ambiguity and are energized by the accountability of owning a high-stakes function from scratch
PREFERRED QUALIFICATIONS
- Experience launching or scaling fraud and AML programs at a fintech offering deposit and/or brokerage products
- People management experience
- Deep familiarity with US regulatory landscape
- Industry certifications such as CAMS, CFCS, or CFE
- Master's degree in business, statistics, STEM, economics, or a related quantitative field
WE OFFER
- Health, Dental & Vision Plans
- Life Insurance
- Long/Short Term Disability
- Competitive Pay
- 401k Matching
- Team Member Stock Purchasing Program (TMSPP)
- Learning & Development Opportunities
- Tuition Reimbursement
- Unlimited PTO
- Daily Lunch, Snacks & Coffee (in-office only)
- Commuter benefits (in-office only)
Additional information: Salary range of $150,000 - $180,000/year + bonus + benefits, based on job-related knowledge, skills, and experience.
Base pay offered may vary depending on job-related knowledge, skill, and experience.
Rocket Money, Inc is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.*
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
