Leads the strategy and execution of content across divisional internal communications. Oversees a team of content creators and serves as the central editorial authority-ensuring all communications are clear, compelling, and aligned to business priorities and Vanguard standards. Partners closely with senior leaders and stakeholders to shape messaging, elevate storytelling, and drive consistent, high-impact communications.
Responsibilities:
- Lead & Develop Content Organization
Manage and develop a team of writers and content creators; establish a high-performing culture with a strong focus on writing excellence, coaching, and continuous skill development. - Editorial Leadership & Standards
Serve as the lead editor across all communications; set and enforce editorial standards for quality, clarity, voice, and consistency.
Provide hands-on editing and direction to ensure content meets a high bar. - Strategic Messaging & Storytelling
Translate complex business strategies into clear, cohesive narratives that resonate with diverse audiences.
Shape enterprise and divisional storytelling across key initiatives. - Stakeholder Leadership & Influence
Serve as a senior advisor to leaders and partners; proactively shape communications approaches and messaging.
Manage a broad set of stakeholders, aligning priorities and navigating competing demands with confidence. - Content Strategy & Planning
Oversee content planning and prioritization to ensure alignment with business goals and audience needs.
Drive a cohesive, integrated approach across channels and formats. - Execution Excellence
Ensure delivery of high-quality content across written, visual, and multimedia formats.
Maintain consistency and effectiveness across all communications touchpoints. - Continuous Improvement
Use feedback, data, and industry best practices to elevate content quality and team effectiveness.
Strengthen editorial processes and workflows to improve efficiency and impact.
Qualifications:- Eight years related work experience, five years consulting and delivering internal communications experience preferred. Supervisory experience preferred.
- Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.
- Demonstrated experience managing content teams and developing writing talent.
- Exceptional writing, editing, and editorial judgment with a proven ability to maintain high standards at scale.
- Strong experience advising senior leaders and managing complex stakeholder environments.
- Ability to translate business strategy into clear, compelling communications.
Special FactorsSponsorshipVanguard is not offering visa sponsorship for this position.
About VanguardAt Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We WorkVanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
