Senior Manager, Technical Program Management - Monterrey, Mexico
Fictiv
Monterrey, Mexico
Contract
Competitive
OfficeManager
MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions. By integrating a vast catalog of components with a world-class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle. With operations in the San Francisco Bay Area and Chicago, the company serves as a vital partner for the most innovative companies in the Americas.
Como Senior Manager de Technical Program Management, sers un lder estratgico responsable de la organizacin, gua y desarrollo del equipo de technical program management de MX. En este rol fundamental, aprovechars tu amplia experiencia de liderazgo y conocimiento de procesos de manufactura para construir, liderar y optimizar las operaciones del departamento, las cuales se enfocan en gestionar nuestra red de Manufacturing Partners para cumplir con rdenes de componentes mecnicos personalizados para nuestros clientes. Tu enfoque principal ser establecer estndares de trabajo rigurosos (SOPs), impulsar la estructura y responsabilidad del equipo, y fomentar una cultura de mejora continua para asegurar una ejecucin multifuncional impecable.
En Fictiv, nos inspiran todos los das nuestros clientes y compaeros de equipo. Tendrs la oportunidad de interactuar con algunas de las empresas ms reconocidas del planeta, que fabrican productos fsicos amados por millones. Trabajars con algunos de los proveedores ms talentosos y de mayor calidad, quienes producen componentes de alta calidad en tiempo rcord.
En este rol, usars tu conocimiento de procesos de manufactura y experiencia en gestin para desarrollar e implementar procesos efectivos y escalables. Estos aseguran que ejecutemos programas dentro del alcance, a tiempo y en su totalidad, mientras mantenemos una satisfaccin excepcional del cliente. Tambin trabajars de manera multifuncional para liderar el desarrollo de procesos robustos que garanticen la ejecucin exitosa de nuevas ofertas de servicio lanzadas por Fictiv.
Tu rol como Sr. Manager, Technical Program Manager, ser apoyar, impulsar mejoras y documentar nuestras funciones crticas para escalar la regin de Mxico. Desarrollars, implementars y mantendrs mtricas KPI para el departamento. Servimos a dos grupos de clientes: nuestros builders, quienes ordenan piezas a travs de nosotros, y nuestros manufacturing partners, quienes producen y ensamblan estas piezas. El departamento de Program Management toma los inputs de nuestros builders y colabora con nuestros manufacturing partners para entregar y superar expectativas. En Fictiv, creemos en crear la plataforma lder mundial para la manufactura de hardware, y t desempears un papel crtico para hacerlo realidad.
Reportars directamente al VP of Global Program Management.
Actuar como consultor que impulsa programas, no solo para liderar el departamento de Technical Program Management, sino tambin para establecer mejores prcticas de comunicacin y eficiencia multifuncional, asegurando que los programas complejos se entreguen a tiempo, con calidad y dentro del presupuesto.
Liderar el departamento de Technical Program Management para programar y gestionar la entrega de rdenes de nuestros manufacturing partners utilizando mejores prcticas, desarrollar herramientas tiles para el equipo, monitorear el desempeo individual, y establecer y documentar procedimientos operativos estndar (SOPs).
Desarrollar planes de proyecto, layouts y SOPs que integren los requerimientos del cliente con los objetivos de Fictiv. Impulsar y controlar el progreso del programa y la disponibilidad de recursos hasta su cumplimiento, liderando al equipo y a los manufacturing partners en la creacin de planes de recuperacin para volver a encaminar los programas cuando surjan riesgos o problemas.
Servir como puente de cooperacin global con equipos multifuncionales el equipo de Fictiv y manufacturing partners para proyectos asignados; las habilidades de comunicacin slidas y flexibles son esenciales.
Liderar al equipo de Fictiv y a los manufacturing partners en la evaluacin y mitigacin de riesgos del programa, coordinando con diferentes stakeholders internos y externos para asegurar la entrega a tiempo de rdenes conforme a las especificaciones de diseo de los builders.
Asumir la responsabilidad de la mejora continua de nuestras plataformas, procedimientos y procesos, identificando reas de mejora e impulsando esas iniciativas hasta su finalizacin.
Ttulo universitario o superior en Ingeniera Mecnica o campo de ingeniera relacionado. MBA y certificacin PMP son altamente deseables.
10+ aos trabajando en Project / Program Management.
Experiencia de liderazgo de 3 a 5 aos gestionando equipos utilizando Core Tools.
Integracin de operaciones y coordinacin de supply chain.
Experiencia en NPD o NPI en procesos de sheet metal o machining. APQP en entornos de produccin.
Ingls fluido escrito y hablado, con experiencia trabajando en entornos multiculturales.
Certificacin PMP.
Certificacin Scrum Master.
Lean Six Sigma Green Belt / Black Belt.
Experiencia laboral en empresas especializadas en:
Automotriz
Dispositivos mdicos
Aeroespacial
Manufactura electrnica
Certificacin en Core Tools.
Conocimiento operativo:
Operaciones de manufactura
Supply chain
Sistemas de calidad
Preparacin para produccin
Gestin de costos
Proyectos CAPEX
Control de cambios
Seguimiento de ejecucin de programas
Liderazgo de equipo
Coordinacin multifuncional
Gestin de KPIs y reportes
Procesos y estandarizacin
Comunicacin ejecutiva
As the Senior Manager of Technical Program Management, you will serve as a strategic leader responsible for the organization, guidance, and development of the MX technical program management team. In this pivotal role, you will leverage your extensive leadership experience and manufacturing process knowledge to build, lead, and optimize departmental operations, which focus on managing our network of Manufacturing Partners to fulfill orders of custom mechanical components for our customers. Your core focus will be on establishing rigorous standards of work (SOPs), driving team structure and accountability, and fostering a culture of continuous improvement to ensure flawless cross-functional execution.
At Fictiv, were inspired every day by our customers and teammates. Youll have the opportunity to interact with some of the most renowned companies on the planet who make physical products loved by millions. Youll be working with some of the highest quality and most talented vendors who produce high-quality components in record time.
In this role, youll use your manufacturing process knowledge and management experience to develop and implement effective, scalable processes. These ensure we execute programs within scope, on time, and in full, while maintaining exceptional customer satisfaction. You will also work cross-functionally to lead the development of robust processes that guarantee the successful execution of new service offerings launched by Fictiv.
Your role as Sr. Manager, Technical Program Manager, will be to support, drive improvement, and document our critical functions to scale the Mexico region. You will develop, implement, and maintain KPI metrics for the department. We serve two customer groups: our builders, who order parts through us, and our manufacturing partners, who produce and assemble these parts. The Program Management department takes inputs from our builders and collaborates with our manufacturing partners to deliver onand exceedexpectations. At Fictiv, we believe in creating the worlds premier platform for hardware manufacturing, and youll play a critical role in making that happen.
You will report directly to the VP of Global Program Management.
Act as a program-driving consultant, not only to lead the Technical Program Management department but also to establish best practices for communication and cross-functional efficiency, ensuring complex programs deliver on-time, on-quality, and within budget.
Lead the Technical Program Management department to schedule and manage the delivery of orders from our manufacturing partners using best practices, develop useful tools for the team, monitor individual performance, and establish and document standard operating procedures (SOPs).
Develop project plans, layouts, and SOPs that merge customer requirements with Fictiv goals. Drive and control program progress and resource availability until fulfillment, leading the team and manufacturing partners in creating recovery plans to drive programs back on track when risks or issues arise.
Bridge global cooperation with multifunctional teams (the Fictiv team and manufacturing partners) for assigned projects; strong and flexible communication skills are essential.
Lead the Fictiv team and manufacturing partners in program risk evaluation and mitigation, coordinating with various stakeholders (internally and externally) to ensure the on-time delivery of orders to the builders design specifications.
Take responsibility for the continuous improvement of our platforms, procedures, and processes, identifying areas of improvement and driving those initiatives to completion.
College degree or above in Mechanical Engineering or related engineering field. MBA and PMP Certification is highly desirable.
10+ years working in Project / Program management.
Leadership experience of 3-5 years managing teams using Core Tools.
Operations integration and supply chain coordination.
NPD or NPI experience in sheet metal or machining processes. APQP in production environments.
Fluent in written and spoken English, with experience working in multicultural environments.
PMP Certification.
Scrum Master Certification.
Lean Six Sigma Green Belt / Black Belt.
Work experience in companies specialized in:
Automotive
Medical devices
Aerospace
Electronics manufacturing
Core tools certification.
Operational knowledge:
Manufacturing operations
Supply chain
Quality systems
Production readiness
Cost management
CAPEX projects
Change control
Program execution tracking
Team leadership
Cross-functional coordination
KPI and reporting management
Process and standardization
Executive communication
Were actively seeking teammates who:
We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.