Senior Performance Manager

Job Description

Overview

The Senior Performance Manager is responsible for leading performance monitoring and driving operational excellence across metro Operations & Maintenance (O&M) activities. This role focuses on analyzing operational metrics, ensuring contractors meet contractual performance requirements, and implementing continuous improvement initiatives aligned with the Employer’s objectives. The position requires extensive experience in performance management, particularly within driverless metro systems, and the ability to evaluate KPIs, identify deviations, and ensure corrective measures are effectively implemented. The Senior Performance Manager also plays a key role in planning, auditing, and reporting performance outcomes while collaborating with stakeholders to enhance overall system efficiency.

Your role

• Lead performance monitoring and evaluation of O&M Contractors against contractual requirements
• Track, analyze, and report operational performance metrics and KPIs
• Identify deviations from targeted performance levels and recommend corrective actions
• Ensure O&M Contractors propose and implement effective performance improvement measures
• Monitor, audit, and report on the KPI regime and compliance levels
• Develop performance frameworks, dashboards, and reporting systems
• Oversee operations planning, especially within driverless metro environments
• Conduct performance reviews and audits across all operational areas
• Coordinate with contractors and stakeholders to improve service delivery and efficiency
• Provide target="_blank">Find out more.

  Worker Type

  Employee

  Job Type

  Regular

  At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.