Join a team where your work protects customers and helps shape the future of digital identity. You will grow your product skills while partnering with talented colleagues across technology, design, and business.
As a Senior Product Associate in Identity, you help develop and deliver identity solutions, including identity verification, identity life cycle management, and digital identity products. You work cross-functionally to support product launches, gather feedback, and help improve adoption and outcomes.
Job responsibilities
- Support client and partner conversations by representing the product and capturing feedback for the team
- Execute go-to-market activities by helping coordinate launches, enablement materials, and rollout steps
- Track and report product adoption and key performance indicators, including pipeline, usage, and client feedback
- Build simple pricing and packaging analyses by gathering inputs, documenting trade-offs, and preparing materials for stakeholder review
- Research partners and ecosystem options and summarize findings to support evaluation decisions
- Coordinate due diligence tracking and follow-ups while aligning to security and product guidelines
- Synthesize market and competitive insights to inform roadmap discussions and prioritization
- Collaborate with technology, design, and business partners to clarify requirements and support delivery milestones
- Maintain clear documentation to support product decisions, learnings, and release readiness
Required qualifications, capabilities, and skills- 3 years of experience in product management, business analysis, or a related technology role
- Experience working in cross-functional teams
- Interest in identity, data, security, or digital products
- Strong organizational skills and structured problem-solving ability
- Excellent written and verbal communication skills
- Bachelor's degree
- Authorized to work in the United States for any employer, with no visa sponsorship available
Preferred qualifications, capabilities, and skills- Familiarity with technology or financial services
- Experience supporting product launches and adoption plans
- Experience gathering and synthesizing client and partner feedback
- Experience performing basic market and competitive research
Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this postingABOUT USChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAMOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.
