If you enjoy helping Product Leaders navigate dynamic business challenges and risks, then this is the role for you. Join our team and play a key role in delivering high-quality products to countless customers worldwide.
Job Summary:
As a Sr Product Delivery Associate in the Product Oversight and Support Team, you play an integral role in helping Product Partners solve difficult control-related issues through collaborative problem-solving. Utilizing your deep understanding of risk and controls coupled with your ability to collaborate closely with cross-functional teams, you will guide Product Partners in the areas of risk monitoring, oversight, and controls. Your vital help allows our Product Partners to provide cutting-edge external and internal products that exceed customer expectations.
Job responsibilities:
- Provide consulting services to inform and coach product owners on a robust control framework with a focus on effective risk management of their product or process.
- Triaging broken processes, taking action to resolve and land with new ownership.
- Oversee Action Plans (APs) and offer support to AP Owners to ensure timely delivery. In certain situations, assume ownership of APs if there is no other designated owner.
- Provide Audit support and advocacy.
- Assist in various Change Management activities (Business Assessment and Readiness, Risk Materiality, etc.)
- Oversee large breaks/issues as appropriate.
- Collaborate with cross-functional partners (e.g., Business Control Managers, Legal, Product, Finance) to address and resolve risk-related business issues.
- Track and escalate risk issues to leadership as necessary.
- Execute monitoring controls where necessary.
