Design the experience that stands between businesses and their biggest threats.
At Mimecast, design is not decoration - it is the difference between a threat that gets caught and one that doesn't. As our Senior Product Designer for Email Threat Protection, you will shape the experiences that help security teams, IT administrators and everyday users stay ahead of increasingly sophisticated attacks.
This is a role for a designer who builds. You will work at the intersection of craft, technology and genuine human need - using AI-native tools alongside deep design thinking to move from rough concept to production-quality UI with speed and conviction. Your work will be seen and used by millions of people across the globe, every single day.
What our team says
“Designing at Mimecast means your work genuinely matters. The problems are hard, the team is brilliant, and you can see the direct impact of what you build on people who are trying to protect their organisations every day. There is no shortage of meaningful things to work on here and you truly can make a design impact.”
— Zarina Osman, Senior Product Designer, Email Threat Protection
A note from the hiring manager
“I’ve spent a long time in product, and I can count on one hand the roles where a designer genuinely gets to define the direction - not just execute it. This is one of them. We’re at a point where the product is evolving faster than the experience has kept up, and we’re fixing that deliberately. The designer who joins us will be working on something that protects real people from real threats every single day. That’s not abstract. Getting that experience right, making it clear, human, and intelligent, is one of the most important things my team will do in the next two years.”
— Marc Amphlett, Senior Director, Email Threat Protection — Product Management
No two weeks look the same in this role - but here is what you can expect to own:
Lead design end-to-end
- Drive the full design process for Email Threat Protection features - from discovery and problem framing through to polished, production-ready UI.
- Work at the right fidelity for the moment: sketches and flows when speed matters, pixel-perfect detail when quality does. Both matter here.
- Apply strong UI fundamentals - typography, layout, colour, hierarchy - to make complex, AI-driven security data feel clear and human.
Own and evolve the design system
- Go deep on our design system - understand its architecture, token structure and principles before proposing change.
- Author documentation for components, patterns and templates: usage guidance, accessibility notes, do/don’t examples and the intent behind decisions.
- Contribute net-new patterns and enhancements - defining behaviour scope, states and variations that extend coverage without fragmenting consistency.
Build with AI
- Use Cursor, Claude, Figma Make and equivalent agentic coding tools to move from design to working prototype to production-quality frontend - compressing the handoff into a fast, single loop.
- Prototype interactions for AI-assisted threat detection, automated triage and copilot-style admin interfaces at a pace that would have been impossible two years ago.
- Continuously adopt new AI tools and share what you learn - we grow faster as a team when we learn out loud.
Design intelligently for AI behaviour
- Create UX patterns that surface AI confidence, uncertainty and reasoning in ways that inform rather than overwhelm.
- Partner with AI/ML engineers to ensure what the product shows accurately reflects how the models actually behave.
- Define interaction patterns for automated triage, anomaly explanations and policy recommendations - balancing automation with transparency and user control.
Discover, collaborate, influence
- Validate direction continuously with user research, analytics and qualitative insight - bring evidence, not just intuition.
- Advocate loudly for our users: security administrators, IT teams and the people on the frontline of email threats.
- Build strong relationships with Product and Engineering through stand-ups, workshops and open collaboration. Unblock dependencies without losing sight of the experience.
- Champion Design Thinking across the business and set clear expectations with stakeholders at every level.
Essential
- In-depth product design experience with a portfolio of shipped B2B or SaaS work - products, not concepts.
- Mastery of Figma and a toolkit that spans lo-fi exploration through to pixel-perfect delivery.
- Active, demonstrable use of AI-native prototyping workflows - you already use agentic tools to produce working UI, not just describe how you would.
- Strong UI foundations: typography, layout, colour theory and visual hierarchy - you know what makes an interface feel trustworthy.
- Meaningful experience contributing to a design system - documenting components, defining behaviour, maintaining patterns and treating it as a living resource.
- Sharp analytical and communication skills. You can make the case for a design decision as confidently as you can make the design itself.
- Experience in Agile, multi-disciplinary squads and a track record of designing against real user needs, not just requirements.
Great to have:
- Experience designing for AI, LLM-powered or conversational products, with an understanding of how non-deterministic behaviour shapes UX.
- Background in security, >It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
