Senior Product Manager
Diligent Corporation
New York, New York
Full-Time
Competitive
HybridManager
Role Overview
You will own the roadmap for a core part of Diligents governance, risk and compliance SaaS platform, shaping how senior leaders and boards collaborate, communicate and make decisions in a secure, modern way. Youll turn customer problems and market insights into simple, impactful product experiences, and work closely with engineering, design, and gotomarket teams to bring them to life.
In this Senior Product Manager role, youll spend your time deeply understanding customer needs, prioritising what truly moves the needle, and defining clear success metrics for everything you ship. Youll lead a crossfunctional squad, manage the product backlog, and launch features that drive engagement, adoption and measurable outcomes for our customers across the Diligent Platform.
Own and continuously refine the product roadmap for your area, using customer insight, data and market trends to prioritise what to build next.
Define and drive product strategy that aligns with Diligents vision for modern governance, connecting your roadmap to clear business and customer outcomes.
Act as the voice of the customer: run discovery, validate problems and solutions, and translate insights into clear user stories and product requirements.
Lead an agile, crossfunctional team (engineering, UX, product marketing, sales, customer success) to design, build and launch highquality SaaS features.
Set goals, KPIs and success metrics for your product, track performance and user engagement, and iterate based on what the data and customers tell you.
Tackle complex product and execution challenges by breaking down ambiguous problems, navigating tradeoffs, and making clear, datainformed decisions.
Solid experience as a Product Manager building and shipping SaaS products, with a track record of defining and launching successful features or products.
Strong handson experience working in agile, crossfunctional product teams, including backlog management and writing user stories.
Comfortable leading customer discovery and validation conversations, and turning qualitative and quantitative insights into product decisions.
Proven ability to influence and align crossfunctional partners and senior stakeholders without formal authority.
Datadriven mindset: confident with metrics, experimentation and basic quantitative reasoning to set goals, measure impact and debug product issues.
Excellent written and verbal communication skills, with the ability to explain complex ideas simply to both technical and nontechnical audiences.
A bias for action and ownership: youre happy to roll up your sleeves, make tradeoffs and drive a project from problem definition through to launch and iteration.
Experience in governance, risk, compliance, security, fintech or other B2B enterprise domains.
Exposure to largescale, multiproduct platforms or secure communication/collaboration tools.
Experience mentoring other product managers or playing a barraiser role in product quality and decisionmaking.
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.