Senior Product Manager - Core App

Location: Hamburg or Barcelona

At Freenow, we empower smarter mobility decisions, helping people move freely and cities to thrive.

We're looking for a Product Manager to join our Rider team. This role is critical for owning and continuously improving key parts of the rider journey. You will be responsible for identifying friction points and unmet needs to drive improvements in conversion, engagement, retention, and overall customer satisfaction across our customer-facing platform.

YOUR DAILY ADVENTURES WILL INCLUDE:

• End to end own and continuously improve key parts of the rider journey.
• Identify friction points, drop-offs, and unmet needs using data, research, and direct user feedback.
• Drive improvements in conversion, engagement, retention, and overall customer satisfaction.
• Translate business goals and user insights into clear problem statements and high-impact opportunities
• Validate ideas through experiments, rapid prototyping, and target="_blank">
  

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  ABOUT FREENOW:

  We are Freenow, the European taxi app with the broadest multi-mobility offering, available in 9 markets and over 180 cities. Our app gives millions of passengers the freedom to move with a wide choice of services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds and public transport.Headquartered in Hamburg and led by our CEO Thomas Zimmermann, we are on a mission to make urban mobility more efficient, sustainable and inclusive.Since July 2025 we have been part of Lyft, a global mobility platform connecting riders and drivers for billions of rides across North America and Europe. Together we are building a more caring and connected world, creating new opportunities for innovation, growth and impact.