
Job Description:
Business Overview
Rakuten is the biggest marketplace of Japan and is the largest internet ecosystem with wide range of services ranging from e-Commerce, Travel, Banking, Fintech, Golf, Insurance, Instant Messaging, Mobile Network etc. Rakuten has over 140 services globally. Our mission is to empower people and society through the internet while aiming at becoming the Global Innovation Company. Rakuten technology organization has more than 2000 employees across Product Management, Research, Analytics, Product Development and Operations. Rakuten technical organization is responsible for building products that enable various business of Rakuten globally.
Department Overview
The Search Department (SED) provides a powerful, customer-focused search engine for all the Rakuten Group services. This search engine is at the confluence of supply and demand for each of the Rakuten Group businesses. Whenever a customer visits any Rakuten service and inputs a query or browses through categories, our search engine is at work. We design, develop, and deploy high performance, fault-tolerant distributed search platform supporting 20+ Rakuten businesses across three continents, used by over a billion active users annually.
We are looking for a Senior Project Manager to join our approximately 200-person team dedicated to developing and advancing the search engine for Rakuten Ichiba (marketplace). This role demands a seasoned professional with a proven track record in strategic planning, meticulous execution, and exceptional leadership. You will work closely with executives, engineering, and product management to drive innovation in search experience and deliver continuous quality improvements that directly impact Rakuten Ichiba user experience and business objectives.
Position:
Position Details
As a Senior Project Manager, you will be a pivotal leader responsible for the end-to-end success of complex programs and projects that drive the evolution of Rakuten Ichiba search engine.
Key Responsibilities
Strategic Planning
Define project goals and scope by working closely with executives, business leaders, product managers, and technical teams.
Team Leadership
Lead, mentor, and develop a team of project managers, fostering a high-performing and collaborative environment.
Execution & Delivery
Oversee project execution, ensuring projects stay on schedule, within budget, and meet quality standards. Proactively manages risks and issues.
Stakeholder Communication
Serve as the main contact for executives, providing regular updates on project status, risks, and progress.
Budget & Resource Management
Develop and manage project budgets, track expenses and optimizing resource use.
Quality Assurance
Work with the QA team to ensure the Rakuten Ichiba platform is thoroughly tested and meets all quality requirements.
Launch Coordination
Coordinate the successful launch of new features and platform enhancements.
Process Improvement
Identify and implement ways to improve project management processes and methods.
Work Environment
A team of approximately 200 members dedicated to developing Rakuten Ichiba search engine. The team consists of engineers, product managers, data scientists, and QA professionals working collaboratively. With global team members, both English and Japanese are used in daily work.
Mandatory Qualifications:
Desired Qualifications:
#engineer #director #projectmanager #aianddatadiv #RakutenIchiba
Languages:
English (Overall - 3 - Advanced)