Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
Description
The Senior Quote to Contract Analyst is a key role in the Quote to Contract (QTC) team's Business Analyst pathway and is essential in supporting BA activities in the team prior to, during, and after the migration to Salesforce CPQ.
This is a senior role contributing to the overall strategy and success of the QTC team in support of the QTC Product Owner.
What you'll do:
Business Analyst & MI
- Responsible for obtaining required pre-requisite documentation and information to generate business requirements.
- Works closely with key stakeholders to capture CPQ requirements and feed them into the backlog to be prioritised and passed through to the global team for refinement and development.
- Works closely with development teams to build increased understanding and anticipation of technical requirements.
- Leads and co-ordinates testing to ensure products meet business requirements in UAT and Live environments, ultimately seeking sign-off for live deployment.
- Develops clear and insightful analysis that demonstrates how quotes and contracts are generated, whether manually or through systems (CPQ or SOTI).
- Manages and delivers change through the CPQ delegated admin tool, including price book updates.
- Supports quality assurance within the team, including QA of requirements, data analysis, and process changes where required.
CPQ System Enhancements and Updates
- Acts as a Subject Matter Expert for team processes and forms part of the steering group for transformation projects.
- Raises and manages ad hoc cases for CPQ system enhancements.
- Owns and co-ordinates UAT testing for system enhancements.
CPQ Adoption
- Drives and maximises CPQ adoption, usage, and governance.
- Identifies opportunities to improve sales processes through regular meetings, forums, training, and feedback.
- Adapts existing processes or introduces new processes to ensure smooth operations and foster a culture of continuous improvement.
- Communicates process changes effectively and maintains updated documentation.
- Builds communication channels and collaborates across Sales, Marketing, Commercial, Finance, Delivery, Product, and other business units.
- Completes day-to-day activities and ad hoc tasks required for successful team performance and achievement of team goals.
QualificationsWhat you'll bring:
- Experience in leading teams or projects.
- Experience in working autonomously to solve complex, detailed problems.
- Experience of working under pressures to tight deadlines.
- Fluency in English.
- Strong organisational skills.
- Ability to prioritise workloads and manage changing priorities with senior management.
- Excellent communication skills; experience working with remote teams is desirable.
- Strong Microsoft Excel skills.
- High attention to detail.
- Excellent numerical skills.
- An inquisitive and analytical mindset.
- A passion for problem-solving and process improvement.
Additional InformationWhat you will get:
- Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials and book.
- Work environment - excellent work conditions with friendly environment, recognized team spirit, and fun and quality recreation time.
- Social benefit package including life insurance, food vouchers, additional health insurance, monthly flex allowance and internet coverage, corporate discounts, marriage and childbirth / adoption allowance, Multisport card, Sharesave plan, Employee assistance program, а birthday gift and many other benefits!
- Work-life balance - 25 days paid vacation, 1 additional day off for your birthday and extra 3 paid days for participation in Social responsibility event.
- Opportunity for Flexible working hours and Home Office.
Experian is an Equal opportunity employer. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
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Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
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