Senior Recovery Case Worker

• 2 Max Term Full Time |38 hours/week
• Location: Botany, NSW
• Salary: $90K + Super + Salary Packaging
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all. Find out more about us and our purpose.

Your opportunity

Join Mission Australia as a senior recovery case worker, within our Community Living Supports (CLS), where culture, community and connection are at the centre of recovery. CLS supports people living with mental health challenges to build independence, strengthen daily living skills and reconnect with their communities through flexible, person-centered support.

This is a unique opportunity to walk alongside participants on their recovery journey, drawing on cultural knowledge, lived understanding and strong community ties to deliver culturally safe, strengths-based support.

In this role, you will help individuals achieve meaningful outcomes while contributing to a service that recognises and values the resilience, identity and holistic wellbeing of Aboriginal people. As a Senior Recovery Case Worker, you will also contribute to program improvement, facilitate client-focused group activities, support reporting and compliance requirements, and provide mentoring and guidance to team members. This role requires initiative, sound judgement, and the ability to work effectively with complexity and changing priorities.

One is a secondment cover ending on 2nd October 2026 and one is maternity leave cover ending on 9th July 2027.

Your key responsibilities will be to:

• Deliver high-quality, person-centered case management for clients with complex needs.
• Conduct client assessments, intake processes, case planning, and reviews.
• Provide outreach support and assist clients with daily living skills, independence, and recovery goals.
• Develop strong partnerships with mental health services, community organisations, families, and other stakeholders.
• Support complex case management, risk assessments, and coordinated care planning.
• Contribute to service development, continuous improvement, reporting, and quality outcomes.
• Provide coaching, mentoring, and support to colleagues where required.

Requirements for success

• Relevant qualifications and experience in community services, mental health, or a related field.
• Experience supporting clients with complex needs.
• Strong knowledge of recovery frameworks, mental health systems, and psychosocial rehabilitation.
• Excellent communication, assessment, and relationship-building skills.
• Ability to work autonomously, manage competing priorities, and navigate complex situations.
• Strong administration skills and confidence using client management systems and Microsoft Office

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks.

Your benefits

• Rewarding Work- every day you know you’re making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities
• Opportunity to purchase additional annual leave
• Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off

Our Culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at Deadlycareers@missionaustralia.com.au

Find out more about a career with Mission Australia.

How to apply

Click ‘Apply’ and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you