Senior Services Executive

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We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

The Japan Services Executive team includes a diverse range of skills and experience from across professional services, functional subject matter expertise and sales fields. The team plays a meaningful role in connecting Workday’s services and sales organisations; ensuring that we are supporting subscription sales by differentiating Workday’s services approach and methodology, as well as ensuring that our customers are set up to be successful in their deployment projects and meet their business objectives.

Our aim is to be trusted advisors to our prospects and customers, working to Workday’s core values of Customer Service and Integrity, and protecting Workday’s proven track record of customer happiness. Successful candidates will be passionate about working as part of an account team driving and supporting sales cycles; engaging with customers to develop deployment strategies and plans that meet their requirements; and leading detailed and sophisticated sales processes, preparing estimates, proposals and contracts.

About the Role

Workday is the leader in enterprise-class, software-as-a-service (SaaS) Human Capital Management and Financial Management solutions for handling global businesses. As a Workday Global Services Organization's Services Executive, you will be responsible for planning, management, and execution of all Professional Services business development activities in your area. You will be a key team member of the Workday Pre-sales team, working alongside Workday Account Executives, driving Workday Subscription sales across Workday’s market segments.

You’ll use your experience with consulting sales and project delivery to help prospects put together a plan for a successful project, including resources, timeline, and costs. You’ll employ effective selling strategies to successfully position Workday’s SaaS Solutions and Platform technologies as the efficient, modern alternative, and you will be a specialist in our innovative deployment methodology. You will work closely with our Service Partners to help them plan successful projects and grow their business. If you have a stellar consulting delivery or sales track record, are a self-starter, and love working in a multifaceted environment, then Workday Japan's Services Executive team is the place for you.

What you’ll do:

• Understand the competitive landscape and prospect needs so you can effectively position the value of our Professional Services deployment methodology and packaged service offerings

• Work with Account Executive and Customer Success Managers to determine Services Strategy for customer base accounts.

• Present Workday's Customer Experience overview (full portfolio of service offerings) and conduct services discovery sessions.

• Create and validate Professional Services Proposals and high-level Project Plans.

• Nurture mutually helpful relationships with Workday Service Partners.

• Assess project team training needs for prospects and customers.

• Maintain accurate and timely prospect, pipeline, and service forecast data.

• Handle, negotiate, and close Professional Services Agreements, Statements of Work and other contractual documentation

• Provide support for services activities and events.

• Respond to RFIs/RFPs/RFQs

About You

• Experience in Professional Services sales, preferably in ERP solutions

• Proven ability in managing complex services sales cycles from start to finish with a track record of successful service revenue and profitability attainment preferred

• Experience in consulting and project delivery is preferred

• Strong knowledge of vendors, products, and services in the ERP application space

• Great presentation skills while participating in a fast-paced, complex product and services sales cycle

• Bachelor’s degree or equivalent work experience

• Ability to travel 10% or more of the time

• Fluent Japanese and business English language required

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!