Based in Washington, D.C., Quorum is a fast-growing software company and is the leading provider of workflow software and information services for government affairs professionals across the corporations, non-profits, associations, and governmental end-markets. Quorum allows users to manage stakeholder engagement, launch grassroots advocacy campaigns, and track legislative activity at all levels of government, including federal, state and local.
Quorum provides mission-critical solutions to public affairs professionals for their work in Congress, all 50 state legislatures, major U.S. cities, the European Union, and 30+ countries around the globe. Quorum serves over 2,000 customers globally including over 50% of the Fortune 100, and has over 350 team members across the globe. The company recently acquired Capitol Canary, a market leader in grassroots advocacy software.
Our DevOps team builds the infrastructure that both supports all of our products and enables our entire engineering team to be successful. As an SRE Engineer, you will report to an Engineering Manager and work across the full spectrum of reliability engineering, ranging from incident response to automation to monitoring to performance optimization and everything in between. You'll work with tools including Python, Grafana, Datadog, Kubernetes, PostgreSQL, and much more as you help to improve the reliability, performance, and operational excellence of our systems.
What You'll Do
- First Week: You'll learn the details of Quorum's systems and establish your monitoring and alerting baseline to understand the current reliability state.
- First Month: You'll lead proactive system monitoring and performance optimization initiatives to maintain high product availability and stability.
- First Six Months: You'll take ownership of incident response processes to ensure process consistency and establish comprehensive postmortem tracking with a clear prioritization framework for action items.
- First Year: You'll lead initiatives to implement AI integration in runbook automation and incident handling processes
About You
- You have five or more years of experience working as a Systems Reliability Engineer with a focus on production reliability.
- You care deeply about system reliability and have significant technical skills solving complex distributed systems problems.
- You're a highly motivated self-starter who wants to make valuable contributions to operational excellence from day 1.
- You're an engaged learneryou want to expand your skills in reliability engineering, automation, and find solutions to challenging operational problems.
- You'll really stand out if you have experience with incident leadership, SLO design, and automation development.
- You want to work in a fun environment where you can form real friendships with other professionals and where you have a strong sense of belonging at a growing startup.
- You're excited to pitch in wherever needed, from mentoring teams on reliability practices to supporting critical incidents.
- You are looking to join a dynamic team immediately.
About the Software Development Team
- Were a fast-growing team that is dedicated to improving our people, processes, and platform. The 30-person overall team is comprised of the DevOps team, a Backend software engineer team, two full-stack software engineering teams, the Product Management team, and our Product Design team.
- We support many different products but internally think of them as one system with a single unified codebase. Our goal is to build centralized systems that handle complex problems for multiple features and products.
- Were focused on doing the important things the right way -- we write solid documentation, test our code well, design for scale, and follow defined software development processes.
- We follow best-in-class security practices to safeguard our data and application against bad actors. We regularly test and update processes and technology to fight complacency, because we know good security is a continuous effort.
- We curate high-quality datasets that are essential for effective mapping and tracking of the government and public affairs spaces. Our datasets underpin our promise to give users the information necessary to make smart decisions that influence policy.
- We set rigorous quality standards and monitor them with a mix of programmatic and manual verifications to ensure users maintain a high degree of trust in our systems.
- Were very close as a team and invest not only in each others skills and careers but also in building real relationships with one another: product development is a team sport and we believe that its better (and more fun) to work on a team of people that you know well and care about.
Our Work Environment
- We work in a vibrant, sunlit space in our modern, open concept office
- Our office building is located in the heart of Belo Horizonte, easily accessible by metro, bus, and rideshares. It is also in close proximity to great restaurants, food trucks, shopping, and popular happy hour spots
Do you want to learn what it's like to have a real impact at a fast-growing company that is changing the way the advocacy process works? If so, drop us a line. We'd love to talk to you!
Compensation Structure
- This is a full-time CLT position.
Benefits
- Flexible Paid Time Off
- Standard Brazil holidays plus additional company-wide days off for team members to rest and recharge
- Free Subscription to the Calm App
- Free Subscription to LinkedIn Learning to support professional development
- Invest in Yourself Days - one designated day per quarter is dedicated to your professional development!
- Monthly Work from Home Stipend
- Mental and Dental Care by SulAmrica
- Virtual and in-person team events
- Mental Health stipend
- Alelo Food Voucher
- In company English classes
- Inclusion & Diversity Affinity Groups to support belonging
- 12 weeks of paid parental leave
Quorum Is Working to Advance Pay Equity: What Does That Mean For You?
In an effort to continue to build a diverse and inclusive work environment that advances pay equity, Quorum has implemented a No Negotiation policy for base salary for new hires for roles that are currently staffed by three or more team members. This means that candidates for the DevOps Engineer role cannot negotiate Quorums base salary offer.
Heres our promise to you:
- We will not ask you what you are currently earning.
- We will consider years of relevant experience, relevant professional certifications/education, and performance expectations in setting what we believe is a competitive, fair base salary offer.
- We will be transparent about our compensation structure (see above) so that all candidates have equal access to compensation information and can make an informed decision about whether or not Quorum is the right workplace for them.
If you are interested in learning more about how negotiation impacts pay equity and/or why other start-ups have decided to implement a No Negotiation policy of some type, here are a few resources: Project Include, AAUW, Ministry for Women, Magoosh.
Note: Quorum does not endorse or verify any of the information provided in the resources on the impact of negotiation on pay equity. We provide these resources simply to increase awareness of a topic we believe is important for both employers and candidates to consider.
