Responsibilities

We are seeking a highly skilled Senior Software Engineer in Test, Product & Engineering, with a minimum of 5 years of experience in software testing, automation, or quality engineering, to join our growing team. In this role, you will architect and implement comprehensive testing strategies for Packaged Genies and their underlying Skills built using Workatos Agent Studio. These Genies orchestrate complex workflows across multiple systems, and your work will ensure they operate reliably, consistently, and at scale.
You will partner closely with product, engineering, and solution teams to define quality standards, expand automation frameworks, and drive the overall testing direction for Genie development. Your expertise will help shape the robustness, performance, and usability of Genies across many real-world business scenarios.

In this role, you will also be responsible to:

• Designing, building, and maintaining scalable test automation frameworks for Genie Skills, orchestrations, and multi-step workflows.

• Developing automated tests for functional, integration, regression, and end-to-end scenarios across cross-application interactions.

• Translating business and technical requirements into test strategies, test plans, and coverage models for complex Genie behavior.

• Performing deep debugging and root-cause analysis of issues across Skills, APIs, workflows, and orchestration logic.

• Validating API interactions, authentication flows, and system-to-system connectivity that Genies rely on.

• Ensuring performance, reliability, and resilience by incorporating load, stress, and scalability testing where applicable.

• Collaborating with engineering to integrate automated testing into CI/CD pipelines and ensure high-quality releases.

• Documenting testing approaches, automation patterns, scenarios, and best practices for future reuse.

• Mentoring engineers and quality peers, setting standards for test automation, and influencing quality engineering practices across the team.

Requirements

Qualifications / Experience / Technical Skills

• 5+ years of experience in software testing, test automation, quality engineering, or related engineering disciplines.

• Proven experience in architecting and developing automation frameworks for complex, multi-layered systems.

• Strong proficiency in test automation using scripting or programming languages (e.g., Python, JavaScript, TypeScript, or similar).

• Deep understanding of testing methodologies: functional, integration, regression, end-to-end, and workflow testing.

• Extensive experience testing APIs, REST endpoints, and authentication flows (OAuth 2.0, API tokens).

• Hands-on experience with workflow, orchestration, or multi-step business process testing.

• Strong debugging and analytical skills with the ability to diagnose issues across systems, payloads, and orchestration logic.

• Experience with CI/CD pipelines, automated test integration, and release quality processes.

• Experience in product development lifecycles, reusable component validation, and platform-based testing.

Soft Skills / Personal Characteristics

• Ability to collaborate effectively across engineering, product, and solution teams.

• Strong communication and documentation skills.

• Ownership mindset and the ability to drive quality initiatives in a fast-paced environment.

• Interest in AI-driven automation, intelligent workflows, and platform product quality.

(REQ ID: 2494)