Senior Solutions Engineer
Zayo Group
Unknown, Unknown, Canada
Contract
$135,000
RemoteSenior
Company Description
Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.
ZayoSenior Solutions Engineersare critical to driving mutual success for Zayo and our customers. They serve as trusted technology partners to their customers to revealwhat’spossible to make their businesses run better, faster, and smarter.
TheSenior Solutions Engineerwill be the trusted expert in telecommunications technology and Zayo’s products, consulting with customers to collaboratively design solutions that customers need. Using a combination of your technical, sales and communication skills you will engage in conversations with customers to discover, understand and analyze requirements and develop tailored solutions that incorporate industry leading practices to enable our customers to realize their goals. In concert with the other members of the sales team, theSenior Solutions Engineerwill present their work as a compelling solution that drives business value for the customer. As a senior member of the team, you will work on the largest and most complex customerdesignsand you will mentor others, sharing theexpertiseyou’vegained during your career to make the entire Zayo team stronger and more valuable to our customers.
Preferred Location: San Francisco
Secondary Locations: Seattle, Denver, Phoenix
Responsibilities:
Sales
Keep abreast of the competitive landscape and emerging technologiesin order tobest position Zayo in the marketplace.
Provide guidance and counsel in customer meetings throughout the sales cycle from discovery through close.
Develop strong relationships withcustomer’stechnical influencers and recommenders to be able to effectively resolve all technical objections and drive opportunities to closure.
Build and communicate the customer-specific value proposition with client executives and key partners, articulating Zayo’s contribution to achieving each customer’s desired business outcomes.
Write proposals and support the contracting process by ensuring that all technical and compliance needs are satisfied.
Solution Design
Analyze customer requirements to understand how Zayo products and services can be applied to meet their needs and solve their problems.
Design the right solution options,optimizingthe mix of capabilities,resiliencyand cost to meet the customer’s needs, applying yourexpertiseof local to global services.
Employ your exceptional cross-functional leadership skills to manage design teams that include members of multiple departments and projectmanagecomplex and iterative designs to completion.
Ensure the feasibility of the proposed solution with the operations and product teams.
Document and diagram solutions to clearly outline all technical components.
Participate in the creation and delivery of compelling face-to-face sales presentations thatdemonstratetechnical knowledge of designed solutions and the Zayo products used in the design.
Peer leadership in addition to structured mentorship opportunities within the SE/SA org.
Serve as a subject matter expert in one or more technologies and services.
Education
Educate and advise customers on key technology and industry trends.
Activelyparticipatein bidirectional knowledge sharing with your Zayo and Zayo’s business partner peers.
Help develop the product and technical acumen of your sales counterparts.
Invest in yourself through continuing education, both formal and informal.
Qualifications:
Bachelor’s degree in computer science, engineering, or related field; or equivalent business or military experience.
Minimum five (5)years experiencein technical sales engineering / support role(s) within the telecommunications industry.
Industry certification in two or more specialized technologies.
Excellent communication skills - written, verbal, listening,reasoningand objection handling.
Proficient knowledge and use of common business applications includingthe Googleand/or Microsoft suites.
Ability to work autonomously and effectively on multiple projects and collaborate effectively with team members from multiple disciplines.
Ability to handleambiguity, andanticipate and quickly react to changes in a fast-paced environment.
Experience developing and delivering technical training programs.
Expert-level technical skills in networking including optical, routing, switching, software-defined networksand networksecurity.
Understanding of business continuity and disaster recovery concepts and experience in designing for avarietyresiliencyrequirements.
Knowledge of application and data architectures, including public, private and hybridcloudsand edge performance and security demands.
Ability to create technical designs and diagrams of customer solutions and articulate the design concepts to technical and business audiences.
A results-oriented mindset.
Estimated Base Salary Range: $135,000.00 - $155,000.00 USD/annually
#LI-Remote
The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan.
Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
Benefits, Rewards & Wellness
Zayo is an equal opportunity employer to all protected groups, including protected veterans and individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.