Senior Specialist, Inforce Management and Pricing

The Opportunity

Manulife is a leading international financial services provider, helping people make decisions easier and lives better. The role is responsible for driving inforce portfolio performance, with strong focus on persistency management and supporting the actuarial pricing function.

This position plays a critical role in sustaining business value, ensuring continuity of analysis, and delivering actionable insights to improve policyholder retention and enhance product profitability.

Position Responsibilities:

• Deep dive analysis on persistency experience drivers to identify root causes and actionable insights as well as monitoring the key KPIs, regular reporting and emerging trends.
• Close collaboration with other functions (Sales, Operations, marketing, etc.) and other key stakeholders to influence and drive inforce initiatives and provide update to managements on timely manner.
• Supporting pricing related initiative, ad-hoc requests, and special projects when required.
• Determine opportunities for automation, streamlining and improvement of existing reports and operational processes.

Required Qualifications:

• 5+ years of experience in data analysis, financial/actuarial analysis or related area
• Experience in actuarial work (pricing, valuation, experience studies, UAT, etc.) is a strong advantage
• Strong analytical skills with hands-on experience using tools such as Power BI, QlikView, Excel, SQL (or similar)
• Ability to translate complex data into clear business insights and communicate them to various stakeholders, including senior leadership
• Strong communication, problem-solving, attention to detail and collaboration skills
• Ability to work as a team player while managing tasks independently.

Skills:

• Analytical Thinking: Ability to analyze complex data and derive meaningful insights.
• Problem-solving: Aptitude for identifying >

  About Manulife and John Hancock

  Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

  Manulife is an Equal Opportunity Employer

  At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

  It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

  Working Arrangement

  Hybrid