Company:
Marsh
Description:
Senior Specialist - IT Product Manager
We are seeking a Senior Specialist - IT Product Manager to join our team at Marsh. This role will be based in Mexico City. This is a hybrid role that has a requirement of working at least three days a week in the office. As a Senior Specialist - IT Product Manager, you will partner with business leaders and drive the strategy, design, and delivery of the OneTrust suite of applications used by our operations teams, with a primary focus on Privacy and Vendor Risk Management. The role sits at the intersection of business strategy, advanced AI research/engineering and application support and development.
We will count on you to:
- Partner with business product leaders to define vision, development strategy and end‑to‑end implementation plans for operational applications.
- Build and maintain product roadmaps, communicate priorities, and align stakeholders across Privacy, Vendor Management and Cyber Risk Management.
- Conduct stakeholder research and vendor product roadmap to inform product enhancement decisions.
- Translate business strategy and AI research into practical prototypes and production features; define actionable AI strategy and roadmap.
- Lead application design efforts with a focus on usability and operational simplicity.
- Drive development and delivery of solutions that support best‑practice data management and production processes; ensure scalability and long‑term maintainability.
- Configure, enhance and maintain OneTrust modules to support Privacy and Vendor Risk Management.
- Identify technology gaps between current and target architectures and recommend remediation or modernization approaches.
- Evaluate, integrate and pilot emerging technologies that expand platform capabilities and create competitive differentiation.
- Manage vendor relationships, evaluate third‑party solutions, and oversee vendor deliverables and SLAs.
- Manage platform operations: ticket resolution within SLAs, ongoing maintenance, platform governance, and adherence to corporate policies.
- Provide technology guidance and support to Data Privacy, Vendor Management, and Cyber Risk stakeholders; facilitate cross‑functional collaboration.
What you need to have:
- 5+ years of product management, platform management, or technical program management experience in enterprise environments, preferably supporting Legal, Privacy, Compliance or Risk functions.
- Experience supporting SaaS platform (preferrably OneTrust or comparable GRC or Privcay application).
- Demonstrated ability to lead technical integrations, architect practical solutions, and manage vendor relationships.
- Experience and interest in working with AI or integrating advanced analytics into product roadmaps, including prototyping and operationalizing models.
- Excellent communication skills — able to translate technical tradeoffs to non‑technical stakeholders and influence senior leaders.
- Strong prioritization, planning and delivery skills; comfortable with ambiguity and cross‑functional coordination.
What makes you stand you:
- Prior experience in privacy, compliance, legal or vendor risk domain.
- OneTrust Certification and experience with OneTrust configuration.
- Advanced degree in Computer Science, Information Systems, Data Science, or related field.
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact on colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit corporate.marsh.com, or follow us on LinkedIn and X.
Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
