Senior Systems Engineer
Midland Credit Management, Inc.
Phoenix, Arizona
Full-Time
$85,000
HybridSenior
We are seeking a highly skilled and versatile Enterprise Systems Engineer to design, implement, and support mission-critical enterprise infrastructure across on-premises and cloud environments. This role requires deep technical expertise across Windows, Linux, virtualization platforms, and cloud infrastructure, with storage and data protection serving as core supporting disciplines.
The ideal candidate is a well-rounded engineer capable of working across multiple infrastructure layers, driving reliability, scalability, automation, and operational excellence.
Design, deploy, and maintain enterprise infrastructure platforms, including:
Architect and support highly available, scalable, and secure systems across hybrid environments.
Manage and optimize virtualization platforms, including VM lifecycle management, performance tuning, and capacity planning.
Implement and maintain infrastructure-as-code and automation solutions using PowerShell, Python, Bash, or similar tools.
Support and integrate storage and data protection platforms (e.g., Dell EMC, Rubrik, Veeam) to ensure data durability, resilience, and disaster recovery readiness.
Monitor system health and performance across compute, storage, and network layers; proactively identify and remediate risks.
Lead root cause analysis and incident resolution for complex, cross-platform infrastructure issues.
Develop and execute disaster recovery and business continuity strategies, including backup validation and recovery testing.
Collaborate with network, security, application, and DevOps teams to align infrastructure design with business requirements.
Create and maintain comprehensive, audit-ready documentation, including architecture diagrams, SOPs, and operational runbooks.
Evaluate emerging technologies and recommend improvements to enhance system performance, security, and efficiency.
Provide technical leadership and mentorship to junior engineers and contribute to team knowledge sharing.
Participate in on-call support rotation for critical infrastructure services.
Required Qualifications:
Certifications such as:
Exposure to enterprise storage and backup platforms:
Familiarity with ITIL processes, change management, and compliance frameworks (SOX, ISO, NIST).
Soft skills:
#LI-MCM
Starting Compensation
Annual Salary: $85,000.00 - $121,800.00 (Amount based on office location, relevant experience, skills, and competencies)If you are wondering why you should work for us, here is something to help you decide:
Pay and Bonuses: Earn a competitive salary. All employees are eligible for monthly incentives or annual bonus.
Career Progression: Grow at MCM with paid training and development programs – including our very own MCM Academy – as well as a promote-from-within philosophy.
Reward and Recognition: We are committed to honoring great results – ranging from informal accolades to formal company-wide awards and prizes like all-inclusive vacations.
Tuition Assistance: Pursue a degree or coursework related to your current role, or the role you are striving for.
Healthcare Insurance: Take advantage of comprehensive healthcare plans and options to ensure your continued health, plus fitness membership reimbursements, weight watchers, our wellness rewards Program and more.
Volunteering Opportunities: Enjoy up to eight hours of paid time off each year to volunteer. We also offer volunteer grants and matching financial donations, up to US$ 2,500 per employee annually.
Retirement Savings: Build a strong financial foundation and reach your goals for the future. With all the effort you invest in us, we’re proud to invest in you.
New Family Support: Celebrate your new arrival with company paid leave, new parent flex time, and child back-up care options.
Team-building: Enjoy experiences that inspire bonds with your colleagues through a wide range of company-sponsored team-building events, such as holiday celebrations and department outings.
Work-Life Balance: Enjoy paid and floating holidays, as well as generous paid-time-off.
Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU. We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.
About Us
Headquartered in the United States, Encore Capital Group (Encore) is a publicly traded international specialty finance company operating in various countries around the globe. Through our businesses - such as Midland Credit Management and Cabot Credit Management - we help consumers to restore their financial health as we further our Mission of creating pathways to economic freedom. Our commitment to building a positive workplace culture and a best-in-class employee experience have earned us accolades including Great Place to Work® certifications in many geographies where we operate. If you have a passion for helping others and thrive at a company that values innovation, inclusion and excellence, then Encore Capital Group is the right place for you.
Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and are committed to fostering an inclusive and welcoming environment where everyone feels they belong. We encourage candidates from all backgrounds to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other status protected under applicable law. If you wish to discuss potential accommodations related to applying for employment, please contact Talent@mcmcg.com.