Senior Talent Development Manager, China

The fast-changing, uncertain and ambiguity nature of business today requires our Chanel China organization constantly and continuously enhance our organizational capability and effectiveness to future proof our Brand, not different from any of the other industries.

At CHANEL, growth and development for all employees is one of our people priorities, and a critical element to continue to be successful in meeting the rapid changes around us, both external and internal. At the same time, our employee population is not only growing in size, but also in diversity, and we must shape Learning, Talent Development, as well as Organization Development in a way that is able to scale considering the organizational needs and yet provide personalization and choice.

In China, we are in urgent need of a Senior Talent Development Manager to co-architect a holistic talent development ecosystem for CHANEL China with the TM head, ensuring our retail and corporate talents are rigorously assessed, continuously developed, and strategically mobilized to sustain our legacy of excellence and fuel our sustainable growth in the dynamic Chinese luxury market. This role serves as a strategic talent advisor to senior leadership, translating business vision into impactful talent practices that cultivate future-ready leaders and safeguard our unparalleled brand experience. This incumbent plays a vital role in co-designing & implementing talent development strategies in China, planning and orchestrating career planning for retail, the leadership development programs, with close partnership with regional TDOD counterparts and Mainland China P&O business partners, business leadership teams, in order to develop and nurture critical/new capabilities in the organization and catalyze the future-oriented talents today and tomorrow at CHANEL.

He or she will achieve above-mentioned targets by means of the following initiative:

• Co-design and execute talent development strategies for CHANEL China, focusing on leadership development, retail career pathways, and organizational capability building.

• Lead the design, delivery, and evolution of leadership development programs (e.g., high-potential acceleration, management trainee program) to build a robust leadership pipeline.

• Develop and implement retail talent planning and career frameworks to enhance retention, engagement, and internal mobility for retail teams.

• Partner with regional Talent & Organization Development (T&OD) teams and Mainland China P&O business partners to align global/regional initiatives with local business needs.

• Collaborate closely with business leadership teams to diagnose talent gaps, design tailored learning solutions, and deliver strategic workshops that address critical business challenges.

• Drive the integration of talent practices—such as talent review, succession planning, and capability assessment—into the broader talent ecosystem.

Key Responsibilities:

1. Co-design and execute talent development strategies for CHANEL China, focusing on leadership development, retail career pathways, and organizational capability building.

• Support TM head to conduct comprehensive talent needs analysis in partnership with P&O Business Partners and business leaders to diagnose critical skill gaps and future capability requirements, ensuring strategies are directly tied to commercial priorities and market expansion plans.

• Support TM head to translate the global/regional T&OD vision into a locally relevant and impactful China talent roadmap, balancing brand heritage with innovative practices suited to the local luxury consumer and talent landscape.

2. Lead the design, delivery, and evolution of leadership development programs (e.g., high-potential acceleration, management trainee program) to build a robust leadership pipeline.

• Own the full lifecycle of key leadership initiatives—from assessment (development center), curriculum design and faculty/vendor selection to flawless delivery and impact measurement

• Incorporate blended learning methodologies, including experiential learning, coaching, and business impact projects, to ensure development is transformative and drives real business outcomes.

• Ensure tight integration of development programs with the Talent Review and Succession Planning processes, creating clear “accelerator paths” for critical roles and tracking the readiness and mobility of key talents.

3. Develop and implement retail talent planning and career frameworks to enhance retention, engagement, and internal mobility for retail teams.

• Design and socialize clear, compelling career path matrices for retail roles (e.g., from Advisor to Boutique Manager to ASM to RSM), defining success profiles, development activities, and progression criteria.

• Develop and implement targeted development interventions (e.g., Retail Academy modules, mentorship pairings) to equip retail talents with the skills needed for career advancement.

4. Partner with regional Talent & Organization Development (T&OD) teams and Mainland China P&O business partners to align global/regional initiatives with local business needs.

• Proactively adapting global/regional program content, tools, and processes to ensure cultural relevance and maximum adoption in the China context.

• Support the TM head to provide on-the-ground intelligence and feedback to regional/global T&OD teams to inform the evolution of group-wide initiatives, advocating for local requirements.

5. Collaborate closely with business leadership teams to diagnose talent gaps, design tailored learning solutions, and deliver strategic workshops that address critical business challenges.

• Serve as a trusted advisor to business leaders, facilitating discussions on team effectiveness and co-creating bespoke workshops (e.g., on strategic alignment, leading change, coaching for performance) to address specific business challenges.

• Facilitate high-stakes leadership team offsites and strategy sessions to build alignment, enhance collaboration, and drive execution on key priorities.

6. Drive the integration of talent practices—such as talent review, succession planning, and capability assessment—into the broader talent ecosystem.

• Ensure talent development initiatives are the primary lever to address gaps identified in the annual Talent Review and Succession Planning process, creating a closed-loop, outcome-driven talent system.

• Champion the consistent application of capability frameworks and assessment tools (e.g., 360-degree feedback, psychological assessment) to identify development needs and measure growth over time.

Role Specifications:

Academic/ Professional Qualifications

• Bachelor’s degree or above, professional learning, and leadership development certifications

Required Experiences

• Over 8 years SOLID background in talent management, leadership development, or organizational development.

• Proven track record in designing and delivering large-scale leadership programs and retail talent initiatives in China.

• Good PMO experience with interfaces with regional and global teams

• Strong network and intelligence in external leading trends in leadership development

Required Competencies

• Self-driven, independent & resilient

• Strong strategic mindset with ability to translate business needs into actionable talent solutions.

• High learning willingness and agility to adapt to new environment

• Good at conceptualization work

• Excellent interpersonal and communication skills

• Excellent facilitation & course delivery skills

• Good speaking and writing English proficiency

Key Interactions / Stakeholders

Internal

• Global and NA L&D/TD/OD Team

• Local market Business Divisions/Functions

• Local market P&O Business Partners

• Local market L&D Community

External

• Consultants / Service vendors