Senior Technical Program Manager

At Zelis, we Get Stuff Done. So, let’s get to it!

A Little About Us

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture.

A Little About You

You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

Position Overview

We are seeking a highly strategic and execution-driven Senior Technical Program Manager (TPM) to lead large-scale enterprise IT transformation initiatives across the organization. This role will be instrumental in modernizing legacy systems, driving cloud and infrastructure transformation, enabling digital capabilities, and improving enterprise technology operating models.

As a senior leader within IT, the TPM will orchestrate multi-year, multi-workstream programs that span applications, data, infrastructure, security, and business process transformation. The ideal candidate thrives in complex environments, understands enterprise architecture deeply, and can balance technical execution with organizational change management.

This role requires executive presence, strong governance discipline, and the ability to translate transformation strategy into measurable business outcomes.

What you'll do:

• Lead end-to-end execution of enterprise IT transformation programs (e.g., cloud migration, ERP modernization, platform consolidation, digital enablement, cybersecurity uplift)
• Contribute significantly to defining program elements, objectives, sequencing, and success metrics
• Develop and manage integrated program roadmaps across applications, infrastructure, data, security, and business operations
• Establish program governance structures, including steering committees, executive reporting, risk registers, and dependency management frameworks
• Drive alignment across CIO leadership, enterprise architecture, engineering, cybersecurity, data, and business stakeholders
• Coordinate legacy system decommissioning, technical debt reduction, and platform rationalization efforts
• Manage financial forecasting, capital planning, vendor engagements, and resource capacity planning
• Ensure architectural compliance and alignment with enterprise standards and target-state technology strategy
• Identify and mitigate program risks, including operational, regulatory, data privacy, and business continuity risks
• Lead change management efforts in partnership with business units to drive adoption and operational readiness
• Track and report transformation KPIs including cost savings, performance improvements, resiliency gains, and user adoption
• Leverage AI to enhance and streamline project management processes and workflows
• Improve enterprise delivery maturity through standardized tooling, portfolio visibility, and execution best practices
• Serve as a trusted advisor to executive leadership on transformation sequencing, tradeoffs, and investment priorities

What you'll bring to Zelis:

• 8–12+ years of experience leading complex IT programs within large, matrixed enterprise environments
• Demonstrated experience delivering enterprise-scale transformations (cloud adoption, ERP implementations, M&A system integrations, data platform modernization, infrastructure transformation)
• Strong knowledge of enterprise architecture principles (application, data, infrastructure, security domains)
• Experience with cloud platforms (AWS, Azure, GCP) and hybrid infrastructure models
• Deep understanding of modernization patterns (API enablement, microservices, DevOps, CI/CD, containerization)
• Proven ability to manage multi-million-dollar budgets and external vendors/system integrators
• Expertise in risk management, regulatory compliance considerations, and business continuity planning
• Experience with portfolio and program management tools (Jira Align, ADO, Planview, Smartsheet, ServiceNow, or similar)
• Strong executive communication skills and ability to influence at the VP/C-suite level
• High stakeholder confidence and strong executive transparency
• Provide thought leadership within technical program management and Agile practices
• Work under limited supervision with high level of autonomy
• Navigate ambiguity in complex projects to drive alignment across stakeholders
• Certifications such as PMP, PgMP, SAFe, ITIL, TOGAF, or cloud certifications preferred.

#LI-REMOTE

Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.

Location and Workplace Flexibility

Zelis is headquartered in the U.S., with multiple locations across the country and in Hyderabad, India. Check out our locations to learn more about our offices. All employee work locations are based on the needs of the position and are determined by the Leadership team. In-office work and activities vary based on work and team objectives in accordance with Company policies.

While location expectations vary by role, candidates within approximately 50 miles of a U.S. office are generally preferred to support collaboration when needed. Our hybrid approach is flexible, and in-office presence is guided by team and business needs rather than a fixed weekly schedule.

Base Salary Range

$127,000.00 - $160,550.00

At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors, including experience, education, qualifications, as well as job-related and industry-related knowledge and skills, etc. Base pay is just one part of our Total Rewards package, which may also include discretionary bonus plans, commissions, or other incentives depending on the role.

Zelis’ full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.

Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We welcome applicants from all backgrounds and encourage you to apply even if you don’t meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.

Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.