The Senior Technical Support Specialist will plan, execute, and oversee technology-related projects related to IT infrastructure, networking, cloud computing, and software development within the supply chain and logistics industry. Responsibilities include project planning with stakeholders, providing technical leadership, troubleshooting, vendor management, documentation, collaboration with cross-functional teams, client communication, risk management, and up to 30% travel availability. The role requires a Bachelor's degree in IT, Computer Science, Engineering or equivalent, 3-5 years experience in IT infrastructure and systems projects, strong knowledge of cybersecurity, PowerShell scripting, and excellent communication skills. PMP, ITIL, or technical certifications are preferred but not mandatory. Legal authorization to work in the US without sponsorship is required.
