Senior Transfer Agency Investor on Boarding Representative

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

Location: Kraków

Type of work: full time

Hybrid model: Hybrid model 3 days per week in the office /2 days for a parent of a child up to 4 years old

As a TA Investor on Boarding Senior Representative, you’ll be responsible for investors on boarding by reviewing the AML/KYC documentation and account opening profiles preparation.
Your knowledge of AML/KYC standards and fund industry will enable you to multi-task in a fast-paced environment. To be successful, you’ll need to present very good communication and client service skills, be a detailed oriented person and able to adjust to fast changing environment.

If you are looking to push your career to the next level, introduce yourself by submitting your resume.

On this position you will be responsibile for:

• Review the application of group AML standards to new investor files for varying entity types prior to onboarding
• Review publicly available sources for information pertaining to client due diligence (e.g. Stock Exchange)
• Collaborate with various internal teams and contact investors for AML KYC documentation.
• Ensure attention to deadlines and timeframes required to satisfy AML KYC requirements for the investor.
• Assist the Manager / Team Leader / Supervisor in overseeing the day-to-day activities of the department
• Effectively handle special processing situations including exceptions that require strong oversight
• Keep Errors and Omissions at a strict minimum at all times and ensure deadlines are met
• Ensure that policies and procedures are adhered to on a daily basis and have this proofed and suggest changes or amendments procedures and service standards, as identified
• Remain knowledgeable of changing industry initiatives (attend training, work sessions & personal effort) and educate less experienced colleagues
• Establish solid contacts with all areas and all levels at clients’ organizations as well as inter departmental

What we’re looking for:

• BA/MS degree and/or equivalent work experience
• Minimum of 2 years of relevant banking experience
• Minimum of 2 years of KYC/AML working experience
• Prior experience working in a client servicing focused work environment
• Attention to detail and proven ability to handle complexity
• Ability to multitask and to manage competing priorities given broad portfolio of clients
• Ability to work effectively under pressure and demonstrate initiative
• Proven ability to communicate effectively both verbally and in writing
• Proven ability to adapt to change and problem solving
• Good knowledge of standard Office applications (Word, Excel and PowerPoint)
• Ability to work overtime as necessary

What We Offer:

• A collaborative environment that enables you to step outside your role to add value wherever you can
• Direct access to clients, information and experts across all business areas around the world
• Opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm
• A culture of inclusion that values each employee’s unique perspective
• High-quality benefits program emphasizing good health, financial security, and peace of mind
• Rewarding work with the flexibility to enjoy personal and family experiences at every career stage
• Volunteer opportunities to give back to your community and help transform the lives of others

We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.

About BBH:

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.

We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another.

We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.

Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.