Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together.
We are seeking an autonomous, hands-on Senior Procurement Business Analyst to join our corporate Procurement team. With corporate travel as the primary focus, this high-accountability role completely owns Appian's global travel program from both a data and operational standpoint. The successful candidate will balance day-to-day traveler support with structured procurement administration, directly assisting with travel contracts and executing team-level Purchase Order (PO) and requisition cycles. Over the long-term, this position pairs continuous process improvement with analytical support, partnering with the Director of Procurement on strategic tool evaluations and future roadmap design.
This role is based at our HQ in McLean, VA. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.
Key Responsibilities
- Travel Operations & Support: Serve as the primary operational point of contact for day-to-day global travel inquiries, providing high-quality support and handling travel policy exceptions or reservation escalations with sound judgment.
- Program & Vendor Management: Maintain commercial ownership of our Travel Management Program, tracking vendor performance against service level agreements (SLAs) and auditing global program data.
- PO Lifecycle & Procurement Support: Support broader Procurement operations by creating, routing, and managing Purchase Orders (POs) and requisitions for team-level requirements, while verifying billing and budget line reconciliation.
- Direct Supplier Negotiations: Lead direct commercial sourcing initiatives and negotiate competitive corporate contracts and rates directly with travel suppliers, including major hotels, airlines, and car rental agencies.
- Process Efficiency & Roadmap Strategy: Evaluate current travel workflows and booking platforms to identify inefficiencies; partner with leadership to map system optimization paths and support strategic assessments for our future technology roadmap.
- Data Analytics & Reporting: Independently extract, clean, and convert travel platform data into clear procurement reports, highlighting spend patterns, booking behavior, and policy leakage for leadership analysis.
- Onboarding Enablement & Compliance: Support regular traveler readiness by updating internal user documentation, managing duty of care tracking configurations, and delivering travel program updates & training as requested.
Qualifications
- Education & Certifications: Bachelor's degree in Business, Supply Chain, Finance, Procurement, or a related quantitative field preferred; GBTA/GTP certification is a plus.
- Experience: 5+ years of corporate travel procurement, business analysis, or sourcing operations experience managing multi-country programs.
- Systems Expertise: Administrative familiarity across modern corporate travel management platforms and booking tools. Experience with Navan is a plus, but background with other prominent industry networks (such as SAP Concur, Amex GBT/Neo, Egencia, BCD Travel, or Corporate Travel Management) is highly valued.
- Direct Contract Negotiation Skills: Proven experience independently executing end-to-end commercial negotiations and contract sourcing directly with corporate hotels, airlines, and rental providers.
- Procurement Operations Skills: Hands-on experience executing standard procurement transaction cycles, specifically contract coordination workflows and managing purchase order (PO) / requisition lifecycles for corporate teams.
- Autonomy & Problem Solving: Proven ability to operate completely independently as a senior individual contributor, confidently managing everyday traveler inquiries while driving long-term programmatic efficiency.
- Analytical Background: Advanced analytical skills with a strong proficiency in interpreting raw data into clear executive dashboards and actionable procurement trends.
- Communication: Excellent verbal, written, and cross-cultural communication skills with a track record of delivering program updates and leading training presentations.
Tools and Resources
- Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
- Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
- Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.
Benefits
Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to.
About Appian
Appian provides process automation technology. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We've been automating processes for 25 years and understand enterprise operations like no one else. For more information, visit appian.com. [Nasdaq: APPN]
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Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.
Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
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