Senior Vice President, Card Product Management
Citi
Unknown, Unknown, Singapore
Full-Time
Competitive
HybridExecutive
Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.
Shape your Career with Citi
Citi’s wealth business offers a wide range of products and solutions, from investment strategies, to banking and lending, to trust and specialized services. The Wealth business delivers solutions to help meet the wealth needs and aspirations of our affluent and HNW/UHNW clients around the world. Its clients receive customized banking services that crosses borders, including bespoke service as well as access to the best ideas and solutions tailored to their unique needs and aspirations. The business offers a wide range of products and services covering capital markets, managed investments, portfolio management, trust and estate planning, investment finance and banking.
We’re currently looking for a high caliber professional to join our team as Senior Vice President, Card Product Management - Hybrid (Internal Job Title: Senior Vice President, Card Product Management - C14) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:
We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
We empower our employees to manage their financial well-being and help them plan for the future.
We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
The Product Manager is a senior management level position responsible for managing a broad range of Product Management employees, specifically Singapore emerging affluent and cobrand credit card products, setting strategy and providing direction, leadership and budgetary management, etc. Additionally, this role will be responsible for the development of product plans, strategies, and tactics while coordinating product lines through product life-cycles in coordination with the broader Product Management team. The overall objective of this role is to coordinate the promotion of products to develop new markets, increase share of market and obtain competitive position.
In this role, you’re expected to:
Manage a team of Product Managers and/or multiple teams to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)
Manage strategic program roadmap, development, launch, and marketing to gain maximum benefit from each product
Supervise day-to-day product management for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results
Drive client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status as a partner to Citi clients
Develop plans and execute functional strategies for a country, multiple countries, region, or business requiring coordination and integration across units as well as provide input into strategic decisions affecting job family or function within a region or business
Manage client and competitor market research, develop product innovation roadmap, and address fundamental trials of product commoditization to create an advanced set of solutions
Direct and oversee all aspects of program life cycle management including market demands, technology trends, and the competitive field
Drive towards to achievement of acquisition targets, product financial performance, revenue performance, and expense management goals as well as oversee identification and execution of opportunities and gaps business plans
Develop and communicate a business plan to approach the marketplace, and coordinate and implement team procedures, client problem resolutions and client management
Lead innovation by working with external partners/alliances to develop products, manage ongoing relationships, exercise control over resources, policy formation, and planning, and prepare agreements
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
As a successful candidate, you’d ideally have the following skills and exposure:
Bachelor’s degree/University degree or equivalent experience
Master’s degree preferred
10+ years of relevant experience
Degree in Business Administration, Finance, Marketing, specialized analytics or related discipline
Broad and diverse function experience in marketing, credit, acquisitions, product development and analytics
Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
Ability to work unsupervised and adjust priorities quickly as circumstances dictate
Consistently demonstrates clear and concise written and verbal communication
Demonstrated analytical skills
Demonstrated problem-solving and decision-making skills
Consistently demonstrates clear and concise written and verbal communication
Ability to work in a team-oriented environment
Take the next step in your career, apply for this role at Citi today
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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